Assistant Head
6 days ago
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Key Responsibilities- Conduct internal process audits across departments (Sales, Supply Chain, Operations, Finance, etc.) to assess adherence to defined SOPs and policies.
- Identify process bottlenecks, redundancies, and non-compliance issues, and recommend actionable improvements.
- Develop and maintain audit checklists, templates, and scorecards for process evaluations.
- Collaborate with process owners to implement corrective and preventive actions (CAPA).
- Track key performance indicators (KPIs) and improvement metrics; report audit findings to management.
- Support process documentation, SOP creation, and process mapping using tools like Lucidchart.
- Facilitate root cause analysis (RCA) sessions and continuous improvement (Kaizen) initiatives.
- Support ISO, QMS, or other certification readiness activities if applicable.
- Partner with the Process Excellence team to embed Lean and Six Sigma methodologies across departments.
- Bachelor's degree in Engineering, Business, Operations, or related field.
- 5–6 years of experience in process auditing, quality management, or process excellence.
- Certified in Lean, Six Sigma (Green Belt or higher), or Internal Auditor (ISO 9001/14001/45001) preferred.
- Strong analytical and problem-solving skills with a data-driven mindset.
- Proficiency in Excel, Power BI, or other data analysis tools.
- Excellent communication and stakeholder management skills.
- Eye for detail and process orientation.
- Ability to challenge existing practices constructively.
- Self-starter with strong ownership and follow-through.
- Collaborative and able to work across functions with minimal supervision.
Opportunity to be part of a growing Process Excellence function that shapes the company's operational excellence journey.
Exposure to cross-functional projects, senior leadership, and strategic transformation initiatives.
Culture that values innovation, ownership, and continuous learning.
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