Help Desk Coordinator IT Department

2 days ago


Hyderabad, Telangana, India Vimta Labs Full time ₹ 84,000 - ₹ 6,00,000 per year
  • Dear All,

Greeting from Vimta.

  • Company: Vimta Labs
  • Department: IT
  • Position: Help Desk Coordinator
  • Location: Hyderabad, Telangana
  • Experience Required: 1 to 4 Years
  • Employment Type: Full Time
  • Industry: Pharmaceuticals / Healthcare / Clinical Research
  • Functional Area: IT Software / Hardware / Technical Support
  • Education Qualification: Any Graduation

Key Responsibilities

  • Handle incoming calls and respond to emails professionally.
  • Log IT service calls and assign them to respective engineers.
  • Ensure timely closure of all logged calls.
  • Track and manage IT Services Required Forms, IT Change Request & Release Forms, Empower Access Request Forms, and Desktop/Laptop Installation Checklist Forms.
  • Prepare weekly and monthly reports and analyze call trends.
  • Interact with users and keep them informed about application and service status.
  • Archive and retrieve all documents related to IT and software media.

Interested candidates please share profiles to

Note: Shortlisted candidates are required to attend a face-to-face interview at Vimta Labs, Hyderabad. Virtual interviews are not applicable for this position.


  • Help Desk Executive

    2 weeks ago


    Hyderabad, Telangana, India Revolutionare Sustainable Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Responsibilities:* Manage help desk operations efficiently* Maintain high customer satisfaction ratings* Provide exceptional support via phone, email & chat* Collaborate with Techical team on system improvements


  • Hyderabad, Telangana, India Panzer Technologies Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Job Title: ReceptionistJob SummaryWe are looking for a professional and personable Receptionist to manage our front desk and provide administrative support across the organization. As the first point of contact, you will represent the company to clients, visitors, and employees, ensuring a welcoming and efficient reception experience.Key...

  • Help-desk Team Lead

    4 days ago


    Hyderabad, Telangana, India Arthur Grand Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Help-desk Team Lead HyderabadFull Time OpportunityTechnical Skills Required:Strong knowledge of Windows OS, Microsoft 365/Outlook, Active Directory, VPNs, and Remote Access tools.Experience with ticketing systems (ServiceNow, JIRA, Remedy, or similar).Good understanding of LAN/WAN, Wi-Fi, routers, switches, firewalls, and VPN technologies.Familiarity with...

  • Help Desk Engineer

    2 weeks ago


    Hyderabad, Telangana, India Xemplar Insights Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Title:Helpdesk EngineerLocation: HyderabadMode of Work: Work from OfficeShift time:IST 4:30 pm - 12:30amTotal experience: 1-3 yearsKey Responsibilities:· Provide first-level support for hardware, software, network, and system issues· Troubleshoot and resolve basic technical problems or escalate as necessary· Log and track issues using Jira· Assist with...

  • Help Desk Executive

    4 hours ago


    Hyderabad, Telangana, India JLL Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where...


  • Hyderabad, Telangana, India Arthur Grand Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Arthur Grand Technologies is currently seeking a highly motivated and skilled Help-desk Support Team LeadTechnical Support / Help-desk Support Team LeadHyderabad(ONSITE)Must Have Skills :Degree Certificate1 - 2 years of experience as lead in an IT environmentExcellent communication skills, should be able to hold a conversationGood customer service skills,...

  • Front Desk Executive

    2 weeks ago


    Hyderabad, Telangana, India Talent Corner HR Services Pvt Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Description:Job Title:Front Desk Executive (Female)Industry:Real EstateExperience Required:1 to 3 yearsLocation:Narasingi HyderabadJob Summary:We are looking for a well-groomed, courteous, and professional Front Desk Executive (Female) with 1–3 years of experience in the hospitality industry. The ideal candidate will be the first point of contact for...

  • Front Desk Manager

    2 weeks ago


    Hyderabad, Telangana, India Solitaire Beauty Academy Full time ₹ 18,43,200 - ₹ 18,75,696 per year

    1. Guest RelationsEnsure guests receive a warm welcome and professional assistance during check-in and check-out.Handle guest queries, complaints, and feedback efficiently and courteously.Maintain high standards of customer service and satisfaction.Coordinate with other departments (housekeeping, maintenance, F&B, etc.) to ensure smooth guest experiences.2....


  • Hyderabad, Telangana, India Arthur Grand Full time ₹ 60,000 - ₹ 10,00,000 per year

    Technical Support / Help-desk Support Team Lead Hyderabad(ONSITE)Full Time OpportunityMust Have Skills :Degree Certificate1 - 2 years of experience as lead in an IT environmentExcellent communication skills, should be able to hold a conversationGood customer service skills, multitasking and documentation skillsAbility to adjust quickly to the changing...


  • Hyderabad, Telangana, India Agasthya Global Brands Pvt Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Front Desk Executive located in Hyderabad. The Front Desk Executive will be responsible for managing receptionist duties, including greeting guests, handling phone calls, and ensuring excellent customer service. Day-to-day tasks will involve maintaining the reception area, managing appointments,...