Branch Crm Executive

4 days ago

Nagercoil, Tamil Nadu, India Panacorp Software Solutions Full time US$ 60,000 - US$ 1,20,000 per year

We are looking for a highly skilled and experienced Branch CRM Executive to join our team at Panacorp Software Solutions. The ideal candidate will have 3-8 years of experience in the IT Services & Consulting industry.

Roles and Responsibility

  • Manage and implement effective customer relationship management strategies to enhance customer engagement.

  • Develop and maintain strong relationships with customers to identify their needs and provide tailored solutions.

  • Collaborate with cross-functional teams to ensure seamless execution of customer-centric initiatives.

  • Analyze customer feedback and market trends to inform business decisions and drive growth.

  • Identify and pursue new business opportunities to expand the customer base.

  • Provide exceptional customer service to ensure high levels of satisfaction and loyalty.

Job Requirements

  • Proven experience in customer relationship management, preferably in the IT Services & Consulting industry.

  • Strong understanding of customer needs and market trends, with the ability to apply this knowledge to drive business growth.

  • Excellent communication and interpersonal skills, enabling strong relationship building with customers and stakeholders.

  • Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines.

  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.

  • Experience with CRM software and systems, demonstrating proficiency in managing customer interactions and data.

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