Customer Success Manager

3 days ago


Chennai, Tamil Nadu, India Sollu Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We're Hiring — Customer Success Manager (Healthcare SaaS)

At
Sollu
, we're transforming how hospitals and clinics connect with their patients through
AI-powered communication & engagement tools
.

We work with healthcare providers, helping them
reduce no-shows, boost patient appointments, and deliver smarter care experiences
— and we are growing fast

Experience:
2–6 yrs in Customer Success / Account Management (SaaS or HealthTech preferred)

What you'll do:

  • Own relationships with hospitals & clinics — onboarding, training, adoption & renewals
  • Help clients use our products to
    improve patient communication, patient engagement & ROI
  • Drive usage, upsell new modules & identify growth opportunities
  • Partner with Product & Tech teams to solve customer needs
  • Be the trusted advisor for hospital administrators & CXOs

You should have:

  • Strong communication skills
  • Bachelor's degree
  • Strong client management & consultative skills
  • Experience with enterprise or mid-market accounts
  • Healthcare IT / SaaS / CPaaS background (bonus)
  • Data-driven mindset & ability to show measurable value

Why join us?

·      Shape the future of
AI-driven healthcare communication

·      Fast growth, big impact, and real ownership

·      Work directly with the founders and a passionate product team


If you're passionate about healthcare technology and love making customers successful, we would love to hear from you Mail your resume



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