Account Support Executive

4 days ago


Remote, India 5d7b52e2-0cd9-4f99-81b5-7165a5f423c4 Full time ₹ 3,60,000 - ₹ 3,80,000 per year

About the Role

We're looking for a highly organised and proactive Account Support Executive to join our growing team at Lean Kitchen Network (LKN). This role will work closely with our Account Management team, supporting the day-to-day operations that keep our partner network running smoothly.

You'll play a vital role managing key processes, ensuring data accuracy, and supporting Account Managers to stay focused on partner success. If you're detail-oriented, process-driven, and enjoy seeing things run efficiently, this role is for you.

What You'll Do

● Maintain accurate records of partner details, site status, and operational updates

across internal systems.

● Support Account Managers with the daily operational tasks required to manage

partner performance

● Track and update weekly partner performance reports and ensure data consistency

across platforms.

● Assist in preparing and distributing weekly and monthly performance decks and

summaries to key partners.

● Manage and own day to day partner support processes (platform onboarding, go-live

readiness, site escalations).

● Help coordinate communication between internal teams and ensure partner requests

are tracked and resolved.

● Monitor open actions and follow up to ensure timely completion.

● Respond to general partner queries.

About You

● You're highly organised, methodical, and thrive in a process-driven environment.

● You have excellent attention to detail and can manage multiple workflows without losing track.

● You're proactive - when you see an issue, you look for a solution.

● You're confident working with data in Google Sheets or Excel and comfortable using shared documents and dashboards.

● You're a strong communicator, both written and verbal.

● You ejoy supporting others and understand the value of teamwork in achieving shared goals.

● You're comfortable working remotely and managing your own time effectively.

Nice to Have

● Experience in an operations, admin, or support role (preferably in a fast-paced or startup environment).

● Basic familiarity with food delivery platforms (Deliveroo, Uber Eats, Just Eat) or hospitality operations.

Job Type: Contractual / Temporary

Contract length: 24 months

Pay: ₹360, ₹380,000.00 per year

Benefits:

  • Paid time off
  • Work from home

Work Location: Remote


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