Manager - Lease Administration

Manager
JBS Lease Administration (Gurugram)
Reporting to: Manager / Senior Manager Lease Administration
Key Stakeholders: Account Managers, Clients/Stakeholders and their teams
Direct Reports: Lease Analysts / Sr. Lease Analysts / Assistant Managers
What this job involves:
High level of independence

Do you work independently without close supervision? We can offer you an exciting role where you can use this passion to enhance your skills and play an important role in delivering consistent and qualitative Lease Administration Financial Management services for JLL Clients. You will be managing a team of individuals who work on Financial Management aspect of Lease Administration as Account Leads on the Accounts and their Supervisors/Assistant Managers. You will be acting as an Account Oversight (if required) and will be accountable for the operational delivery of your team members. At a high level you will play a role of a Team Manager as well as an Account Oversight (if required). A high degree of independence is required on a day-to-day basis but will be responsible to the Lease Administration Deliveries. Manage administrative and recruitment matters in consultation with the Operations Leads. Act as the contact for interaction and escalations with the parties related to the delivery of Financial Management services.

Highest qualitative delivery

You will be accountable for the work done by the Account Lead who manages client email boxes and document workflow to ensure Turn Around Time and responsiveness is maintained and met in a timely manner. Review as an Account Oversight (if required) the monthly reporting package which includes critical date and portfolio summary reporting, Variance Reporting, Payment Files in a timely and accurate manner. Assist in the transition of new accounts into JLL responsibly. This may include audits and process testing. Complete all duties with a focus on cost avoidance and Cost savings for our clients. Ensure our processes and procedures are maintained to ensure adherence with all internal and external compliance policies. Manage/perform ad hoc projects/tasks to ensure clear communication on progress and timely completion of all assigned tasks. Work closely with internal Stakeholders to resolve any escalations and take corrective and preventive measures. As a team manager ensure operational activities are performed within the agreed and stipulated timelines. Actively encourage an environment that supports teamwork, cooperation, performance excellence and personal success.

This position is responsible for managing all aspects of lease administration. This will include managing various team of Lease Admin, portfolio reviews, management reporting, planning/ tracking and monitoring of all the resources in JBS LA team. To be actively involved in performance metrics – KPIs i.e. Quality, TAT, and Productivity. Also the focus would be on accurate and timely rent payments to landlords and preparing invoices for subtenants. He/She will also have responsibility for directly working with the Hub leads to ensure continuous performance improvement and sharing best practices within the team and across all regional functions.

Additional Responsibilities
Contribute to team meetings, actively support other team members. Maintain respect for other staff at all times. Regional business relations and stakeholder communication. Deliver excellent customer service. Build and develop effective relationships with key stakeholders and be comfortable communicating across all levels. Accountable for account staff (analysts, senior analysts and assistant managers, Managers) who perform financial reviews and generate financial reports which includes Variance Report, Rent Recommendation Report and/or flat file, Accounts Payable report, Accounts Receivable report, Aging Report, prepare monthly client invoices (where applicable). Able to transition and implement start up accounts independently. Able to provide solutions and strategies for client needs and concerns. Able to understand the balance between the scope of works, the clients want and needs, and the productivity required for profitability. Providing strong leadership to reporting line and managing expectations within the team (performance, compensation and promotion). Other tasks requested by management.

Sounds like you? To apply, you need to have:
Impeccable expertise

We're looking for University Graduates/Post Graduates (Commerce / Finance Background) or equivalent work experience in lease administration. A PMP / MBA degree is preferred. A minimum of five (7) years' industry experience required either in the corporate environment, third party service provider or as a consultant; Strong attention to detail; Knowledge of real estate leases and accounting would be useful; Demonstrated ability to maintain and manage accurate data; Demonstrated ability to prioritise work within tight operational and financial deadlines; Good interpersonal skills to operate as a pro-active member of a small core team; Positive approach to meeting clients' needs; Experience in using a property management/lease administration system. Should be able to work with and report to multiple point of contacts and multiple projects at the same time. Strong team management and project management skills including project planning.

Immaculate knowledge

You should possess sound computer skills in Microsoft Office (MS Excel, Outlook), Strong Project Management Skills, Excellent Verbal and Written Communication Skills, Strong organizational and interpersonal skills, Demonstrated ability manage a team and prioritise work within tight operational deadlines, Readiness to change, receptivity to new ideas, able to provide solutions and strategies for client needs and concerns when required, Attention to details, high degree of workplace ethics and integrity. Able to Demonstrate Resilience: Should be able to deal with day to day stress and effectively manage self and others' emotions, Strategic Thinking and Networking: Develop workable solutions and strategies. Diligence: Persistent in efforts, practice care and caution in job with solution-oriented approach.

Avid Reader and fast learner

If you have an interest in Reading, strong comprehension and paraphrasing skills, clarity on Accounts Payable and Accounts Receivable concepts, then this job is a perfect match for you. This job involves Critical and Innovative thinking, effectively manage self and other emotions, Self-motivated and a strong team player and delivery of the work in tight operational deadlines. We are looking for a candidate who is highly responsible and accountable and work with least supervision.

What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today