Zonal Manager Operations

2 days ago


Sambalpur, Odisha, India BSS Microfinance Limited Full time ₹ 7,50,000 - ₹ 15,00,000 per year

Company Description

BSS Microfinance Limited, a Public Limited Company, is a 100% subsidiary of Kotak Mahindra Bank Limited (KMBL). The company specializes in managing Microfinance Loans for KMBL and operates an extensive network of branches across 11 states, including Karnataka, Maharashtra, Tamil Nadu, Madhya Pradesh, Bihar, Uttar Pradesh, Gujarat, Chhattisgarh, Rajasthan, Jharkhand, and Odisha. With its widespread presence, BSS Microfinance Limited is committed to empowering communities by providing financial solutions and opportunities for growth.

Role Description

This is a full-time on-site role for a Zonal Manager Operations, based in Western Odisha. The Zonal Manager Operations will be responsible for overseeing the smooth functioning of multiple branches within the designated zone, ensuring Sales & Collection target achievement, operational efficiency, compliance with regulations, and achievement of business objectives. Daily responsibilities include managing and guiding Area Managers, Branch managers, handling operational challenges, ensuring loan disbursements and collections are handled efficiently, preparing performance reports, and ensuring customer satisfaction. The role requires strong leadership abilities and a focus on driving team performance.

Qualifications

  • Sales Management and Process Improvement skills to efficiently oversee branch activities and enhance operational efficiency
  • Leadership, Team Management, and Communication skills to lead and mentor branch managers and staff effectively
  • Strong Analytical and Problem-Solving skills to identify and address operational challenges and improve workflows
  • Experience in Microfinance, knowledge of local markets and regulations, and proficiency with relevant software tools
  • Bachelor's degree,, Master's degree or MBA is preferred
  • Ability to thrive in a fast-paced environment with a focus on achieving business goals while maintaining service quality


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