Service Manager
2 weeks ago
Organization : A 35+ Year old and fastest growing manufacturer of quality & testing and calibration systems. Their product vertical has over 200+ models serving clients pan India and international. ROLE : To manage the Service department team and handle customer service interactions, reports, and repairs Effectively manage the team members, including technicians & advisors, to ensure team objectives goals/KPI are being carried out • Managing Installation, commissioning and Training of products online / at customer location through service team.• Managing customer complaints and Queries Logically and rationally• Trouble Shoot, Diagnose and Resolve Technical issues• Ensure Service engineer Visit customer for onsite diagnostic tests and resolution• Ensure Service engineer Repair and Services Electronics, Electrical and Mechanical Parts onsite or at our office.• Managing preventive maintenance effectively at customer site• Monitor and Review problem and Resolution reports• Give consolidated feedback's to internal teams to improve product quality and customer experience.• Promote service contracts and new products technically• Support internal teams during assembly, QC and verification if required• On time submission of Management Reports• Managing and Executing annual maintenance contracts• Developing and maintaining Customer relations• Effectively manages team members, including technicians and advisors, to ensure team objectives goals are being carried out.• Assists with or performs administrative tasks• Develops working knowledge of industry regulations, restrictions, and laws, and ensures service department adheres to all regulations• Create, execute and improve service policy and process through the team members• Resolves service team problems and improves current service team methods to increase productivity and customer service• Monitors department issues and client complaints to define patterns and work to lessen those recurring issues.• Regularly audits work being done and customer service being provided to ensure all standards are met and that repair work is carried out effectively, correctly, and thoroughly• Oversees team members performing inspections, preparing reports, and doing repairs; if necessary, carries out these job duties personally to ensure highest quality of work• Offers exemplary customer service, including maintaining customer relationships and ensuring repeat customers by up -selling products and services and taking care of any customer concerns or complaints quickly and professionally.Requirements• Valid Driving license with clean record. • Own two/Four - Wheeler for customer visits. Experience : yrs Education : Electrical / Electronics & Software background Location : Bangalore Benefits Salary : Upto 8 LPA
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Investor Services Specialist
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Bangalore, Karnataka, India Corporation Service Company Full timeJob Category KYC Fraud Management Location Bangalore Mumbai Vacancy Type Permanent Mode Hybrid Job Shift UK US shift Some of the things you will be doing On-boarding investors after thorough review of the subscription Agreement received Booking Investor transactions subscriptions redemptions transfers and switches Booking capital call distribution and...
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It Service Manager
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Bangalore, Karnataka, India NTT DATA Full timeReq ID 340527 NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a IT Service Manager to join our team in Bangalore Karn taka IN-KA India IN Role IT Service Manager Experience 6 to 9 years...
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Relationship Manager
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Bangalore, Karnataka, India Influx Service Full timeKey Responsibilities- Identify new business opportunities through market research networking and cold outreach - Build and nurture long-term relationships with clients and key stakeholders - Handle post-sale engagement to maximize client retention and upselling - Analyze market trends competitor activity and customer feedback to inform strategy - Provide...
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Director - Service Management
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Bangalore, Karnataka, India Equinix Full timeWho are we Equinix is the world s digital infrastructure company shortening the path to connectivity to enable the innovations that enrich our work life and planet A place where bold ideas are welcomed human connection is valued and everyone has the opportunity to shape their future Help us challenge assumptions uncover bias and remove barriers because...
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Service Operations Manager
6 days ago
Bangalore, Karnataka, India IG Group Full timeJob Title Service Operations Manager Service Operations Manager We are looking for an experienced IT Service Operations Manager to join our team in Bangalore So who are we Hello we re IG Group We are a publicly-traded FTSE250 FinTech company who run mobile web and desktop platforms that help our clients trade stocks shares leveraged products Futures Options...
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Technical Services Manager
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Bangalore, Karnataka, India Jones Lang LaSalle Full timeJLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong...
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Manager Of Fund Accounting
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Bangalore, Karnataka, India Corporation Service Company Full timeJob Category Client Services About Us CSC is a global business legal and financial services company based in Wilmington Delaware USA providing knowledge-based solutions to clients worldwide We have offices and capabilities in over 140 jurisdictions in the Americas Europe Asia Pacific and the Middle East and more than 8 000 colleagues We are the business...
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Area Service Manager
2 weeks ago
Bangalore, Karnataka, India GE Healthcare Full timeSummary Responsible for coordinating all resources and logistics necessary to carry out service and maintenance activities at customer sites or properties These activities support the upkeep repair and refurbishment of both sold and existing products The role encompasses all forms of maintenance services preventive and corrective as well as the management of...
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Senior Executive
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Bangalore, Karnataka, India EXL Service Full timeOrganization skills Time management skills 1-3 Years Accounts Payable Experience preferred Knowledge of Accounting Software JDE is a plus Proficient in MS Word MS Outlook MS Access MS Excel Outstanding verbal written communication Excellent Customer Service Skills Ability to prioritize multi-task Exhibits meticulous attention to detail Excellent problem...
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Intern - Service Desk
3 days ago
Karnataka, India CSC (Corporation Service Company) Full time**Job Title: Intern** **Department: Enterprise Technology** **Location: Bangalore, Karnataka** **Experience: 0-2 Years** **Shift: Rotational** **The Position**: The primary role of this internship is to assist in servicing the IT support needs of our end-users and clients in a dynamic and result-oriented environment. You will be responsible for...
