Intern - Service Desk

4 days ago

Karnataka, India CSC (Corporation Service Company) Full time

**Job Title: Intern**

**Department: Enterprise Technology**

**Location: Bangalore, Karnataka**

**Experience: 0-2 Years**

**Shift: Rotational**

**The Position**:
The primary role of this internship is to assist in servicing the IT support needs of our end-users and clients in a dynamic and result-oriented environment. You will be responsible for providing both onsite and remote support under the guidance of experienced team members.

This role requires excellent communication skills and a logical approach to problem-solving. You will handle a variety of tasks and support tickets, contributing to maintaining a high level of customer satisfaction. You will work as a member of the Global IT Organization, in a newly formed global IT Service team, reporting to the Service Delivery Manager. You will provide local support to onsite users and remote support to our user base globally. You will follow Standard Operating Procedures and utilize our internal knowledge base, communicating effectively with other IT teams.

**Responsibilities**:

- Assisting in providing support to all internal/external teams for tech/operational queries.
- Support the team in daily administrative tasks.
- Participate in brainstorming sessions and contribute ideas.
- Help prepare reports, presentations, and other documentation.
- Collaborate with team members on various projects.Attend and contribute to meetings and workshops.

**Requirements**:

- A solid, energetic, flexible, and pragmatic teammate who can cope with rapidly changing circumstances in a dynamic environment.
- Educational qualification: Pursuing or recently completed B.E/B.Tech/BCA/B.Sc.
- Excellent verbal and written communication skills.
- Proficiency in [specific software/tools like Microsoft Office, Adobe Creative Suite, etc.].
- Proficiency in any scripting skills (PowerShell, Terminal, CMD, etc.)
- Ability to work independently and as part of a team.Strong organizational skills and attention to detail.

This internship offers a fantastic opportunity to gain hands-on experience in a global IT environment and develop your technical and professional skills.

  • Service Desk Technician Intern

    2 weeks ago

    Bengaluru, Karnataka, India DigiCert Full time

    **Who we are** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies...

  • Service Desk Executive

    1 week ago

    Bengaluru, Karnataka, India CIS Worldwide Ltd Full time

    Service Desk - Job requirements Prefer graduates in IT field with call taking experience. Acknowledging the tickets within 20 minutes of receipt Assigning the tickets and follow up with the Engineer / Vendor within 2 hours of acknowledgement of tickets and getting the ETA. Updating the client on the progress of the tickets without escalation Processes,...

  • Service Desk Executive

    1 week ago

    Bengaluru, Karnataka, India Harman International Full time

    Location: - Bangalore - Karnataka, India - EOIZ Industrial Area - Job Family: - Engineering - Worker Type Reference: - Expat - Permanent - Pay Rate Type: - Salary - JOB ID: - R-38959-2024 **Description & Requirements**: Service Desk Executive ( 4 years Experience) What to expect - Good communication and writing skills. - Hands-on experience with all...

  • Service Desk

    1 week ago

    Bengaluru, Karnataka, India NTT DATA Full time

    **Req ID**: 298285 We are currently seeking a Service Desk - ITIL to join our team in Bangalore, Karnātaka (IN-KA), India (IN). **Job Role** **Domain** **Years of Experience** Helpdesk Associate - Service Desk (2018-288185) Global End User Services **Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. -...

  • IT Service Desk Support

    12 hours ago

    Bengaluru, Karnataka, India GLOINNT Full time

    **Role: IT Service Desk Support** **Location: Bangalore** **Experience: 6 months to 2 years** **Notice Period: Immediate Joiners** **Responsibilities**: - Provide Service Desk Voice Support to end-users for IT-related queries. - Manage IT Service Desk operations, troubleshoot issues, and escalate as required. - Maintain SLAs and deliver exceptional...

  • Japanese IT Service Desk

    4 days ago

    Bengaluru, Karnataka, India impact pvt Full time

    Role : Japanese IT Service Desk Experience : Min 2 years of experience into Japanese IT Service Desk Location : Bangalore Salary : Up to 7.5 LPA Education : Graduation Notice : immediate to 15 Days Language : English and Japanese Mandatory Shift : Night Shift Pay: Up to ₹750,000.00 per year **Benefits**: - Provident Fund Shift: - Night...

  • Service Desk Engineer

    4 weeks ago

    Bangalore, Karnataka, India Betsol Full time

    Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries BETSOL team holds several engineering patents is recognized with industry awards and BETSOL maintains a net promoter score that is 2x the industry average BETSOL s open-source backup and...

  • Service Desk Engineer

    5 days ago

    Bangalore, Karnataka, India Betsol Full time

    Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries BETSOL team holds several engineering patents is recognized with industry awards and BETSOL maintains a net promoter score that is 2x the industry average BETSOL s open-source backup and recovery...

  • Service Desk Associate

    4 days ago

    Bengaluru, Karnataka, India Koch Global Services Full time

    **Our Team** Koch is a privately held global organization with over 120,000 employees around the world, with subsidiaries involved in manufacturing, trading, and investments. Koch Business Solutions India (KGSI) is being developed in India to extend its IT operations, as well as act as a hub for innovation in the IT function. As KGSI rapidly scales up its...

  • It Service Desk Italian

    2 weeks ago

    Bangalore, Karnataka, India ITC Infotech Full time

    Key Responsibilities 4 - 6 yrs Italian language proficiency is required Act as the first point of contact for end-users via phone email chat or ticketing system Log track and manage incidents service requests and escalations in the ITSM tool Provide remote troubleshooting for desktops laptops applications network and other IT-related issues Ensure timely...