
Customer Service Coordinator
2 days ago
Salary - 4.5 lpa
Exp - 1-2 years
Role Description
This is an on-site full-time role for a Customer Service Coordinator located in Bengaluru. The Customer Service Coordinator will be responsible for ensuring customer satisfaction by providing effective customer support and enhancing the overall customer experience. Day-to-day tasks include responding to customer inquiries, resolving issues, and maintaining records of customer interactions. Coordination with other departments to address customer needs and feedback is also a key responsibility.
Qualifications
- Skills in Customer Satisfaction, Customer Support, and Customer Experience
- Strong Communication and Customer Service skills
- Excellent problem-solving and organizational skills
- Proficiency in using customer service software and tools
- Ability to work effectively in a fast-paced environment
- Relevant experience in customer service roles is preferred
- Bachelor's degree in Business Administration, Communications, or related field is a plus
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