Tax Research Administrator II

Job description

Company and benefits

Job ID

TAXRE016508

Employment Type

Regular

Work Style

hybrid

Location

Pune City,India

Role

Tax Research Administrator II

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

Primary/ Essential Duties and Key Responsibilities:

• Provides the research, analysis, and necessary reconciliation to respond to and resolve agency-related payroll tax notices and amendments within customer service level agreements
• Interacts with tax agencies, customers, and other areas internal to Ultimate Software
• Quickly reprioritizes work to minimize liability exposure for both the customer and for Ultimate Software. Special projects and additional duties will be assigned regularly
• Excellent knowledge of Tax Agency Portals with experience in dealing with the agency and resolving notice-related issues.
• Research and resolve payroll tax notices for multi-state tax entities.
• As part of the tax notice research process, it may be necessary to reconcile QTD and YTD tax amounts withheld, reported, and deposited on a quarterly and annual basis for assigned entities.
• Assist business units on payroll tax-related inquiries.
• Maintain and update tax notice cases in Salesforce with resolution progress, including communication to customers.
• Demonstrated experience performing tax reconciliations and analysis
• Ability to negotiate positive resolutions with customers and tax agencies
• Good understanding of the TPA & POA process.
• Demonstrated experience performing payroll tax reconciliations and analysis
• Proficient in Excel and Word
• General accounting experience
• Ability to negotiate positive resolutions with customers and payroll tax agencies
• Proficient working with multiple systems and tools to perform job functions
• Ability to solve complex multi-state tax notice issues
• Experience working with payroll tax filing systems

Interpersonal Skills:

• Good communication skills; both verbal and written
• Excellent follow-up skills are required to be successful
• Demonstrated ability to organize work
• Attention to detail is a must Highly Motivated and Team Oriented Ability to handle multiple tasks under tight deadlines.

Education/Certification/License:

• Bachelor's Degree in Business, Accounting, Finance, or a minimum of 2 years equivalent work experience.
• CPP/FPC accreditation is a plus

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email

NOTICE ON HIRING SCAMS

UKG will never ask you for a copy of your driver's license, social security card, or passport during a job inter

ABOUT OUR JOB DESCRIPTIONS

All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change.