Documentation Executive

Job Title : Documentation Executive (Study Abroad Admissions / Visa )

Company : Medcity International Overseas Corporation

Industry : Study Abroad

Job Location : Kochi

Job Type : Full Time, On-site

The Study Abroad Admissions and Visa Documentation Executive is responsible for guiding students through the admissions process to foreign universities and assisting them with visa documentation and application procedures. The role requires thorough knowledge of international education systems, excellent communication skills, and attention to detail to ensure successful application and visa outcomes.

Key areas of responsibility

Admission Documentation:

• Assist students in preparing and submitting university applications, including compiling necessary documentation (transcripts, SOPs, LORs, etc.).
• Communicate and follow up with students and if required with international universities and colleges to track application status and follow up on offers.
• Maintain up-to-date knowledge of admissions timelines, criteria, and program offerings across countries such as the USA, UK, Canada, Australia, and Europe.

Documentation and Compliance

• Maintain detailed records of student applications, communications, and visa documentation.
• Ensure confidentiality and compliance with data protection laws and institutional policies.
• Prepare and submit periodic reports on student applications, visa success rates, and pipeline status.

Visa Processing:

• Guide students through the student visa application process, including documentation, financial proof, and interview preparation.
• Review and verify all visa-related documentation for accuracy and compliance with immigration guidelines.
• Keep current with changes in visa regulations and immigration policies.

Customer Service and Relationship Management:

• Build and maintain strong relationships with students and their families by providing accurate, timely support.
• Conduct informational sessions, webinars, and workshops on study abroad opportunities and visa processes.
• Collaborate with internal departments, university partners, and external vendors (e.g., translation agencies, financial consultants).

Visa Targets

Achieve or exceed daily, weekly, monthly and yearly targets by using effective techniques and strategies without any delay in application processing and documentation.

Having the best knowledge of all study abroad destinations, programs, eligibility requirements, culture, rules and regulations of various countries, etc. can help in achieving goals easily.

Calls & Follow-ups

Follow-ups on a timely basis for the assigned files to make the results better and have strong relationships .

Record Keeping & Report

Prepare daily, weekly, monthly reports and update the sheet regularly

Keep a record of information, client data, course details, fee structure, website information (bookmarks), etc for timely references

Research & Update Knowledge

It is important to stay updated with the latest trends and challenges, intakes opened/closed, new services and offers, etc.

Learn about the study abroad industry, competitors, market, business updates and strategies that fit better towards your goals

Participation & Support

Participate in all major events hosted or initiated by the respective branch. This can be related to a Webinar, In-house Expo, Seminar, Delegate Meeting, Training Session, Discussions etc.

Team / Branch Meetings

Daily, Weekly, and Monthly meetings will be happening at regular intervals. Always be prepared to discuss the status of the work, plans, and initiatives.

Qualifications and Skills:

• Bachelor's degree (preferably in Education, International Relations, or a related field).
• 2–5 years of experience in study abroad documentation admissions, or visa processing.
• Knowledge of university application and visa procedures for major destinations
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.
• Proficiency in MS Office and CRM software.
• Ability to multitask and handle pressure during peak admission seasons.

"Expecting candidates who can join immediately " if selected

Salary: Based on Experience & Interview Assessment

Job Type: Full-time

Ability to commute/relocate:

• Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Do you have experience in study abroad documentation?

Work Location: In person