Visa Documentation Executive

1 day ago

Cochin, Kerala, India FLUENT FLOW ENGLISH ACADEMY Full time

  1. Document Preparation: Prepare and review Australian visa application documents, including passports, birth certificates, marriage certificates, and other supporting documents.

  2. Application Submission: Submit visa applications to the relevant authorities, such as embassies, consulates, or immigration departments.

  3. Communication with Applicants: Communicate with applicants to gather required documents, provide updates on application status, and address any concerns or questions.

  4. Data Entry and Record-Keeping: Enter applicant data into computer systems and maintain accurate and up-to-date records of visa applications and supporting documents.

  5. Compliance with Regulations: Ensure compliance with relevant laws, regulations, and policies related to visa applications and documentation.

Secondary Responsibilities

  1. Research and Verification: Conduct research and verification to ensure accuracy and authenticity of documents and information provided by applicants.

  2. Translation and Certification: Arrange for translation and certification of documents, if required.

  3. Payment Processing: Process payments for visa application fees, translation services, and other related expenses.

  4. Customer Service: Provide excellent customer service to applicants, responding to their inquiries and resolving any issues that may arise.

  5. Quality Control: Review and quality-check visa application documents to ensure completeness and accuracy.

Skills and Qualities

  1. Attention to Detail: High level of attention to detail to ensure accuracy and completeness of documents.

  2. Organizational Skills: Strong organizational skills to manage multiple applications and deadlines.

  3. Communication Skills: Excellent communication skills to interact with applicants, embassies, and other stakeholders.

  4. Analytical Skills: Ability to analyze documents and information to identify any discrepancies or issues.

  5. Knowledge of Visa Regulations: Familiarity with relevant visa regulations, laws, and policies.

Tools and Software

  1. Document Management Software: Familiarity with document management software, such as Adobe Acrobat or Documentum.

  2. Spreadsheets and Databases: Proficient in using spreadsheets and databases, such as Microsoft Excel or Access.

  3. Customer Relationship Management (CRM) Software: Familiarity with CRM software, such as Salesforce or HubSpot.

  4. Translation Software: Familiarity with translation software, such as Google Translate or SDL Trados.

  5. Payment Processing Software: Familiarity with payment processing software, such as PayPal or Stripe.

Job Types: Full-time, Permanent

Pay: ₹20, ₹35,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance

Work Location: In person

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