Senior Executive, Sales Support
2 weeks ago
Senior Executive l Sales Support & Delivery | Fluent in Kannada
Job Objective:
As a Relationship Manager, you will be responsible for managing the paid subscriptions of our Owner Clients, primarily high-net-worth individuals (HNIs). The role involves filtering and identifying genuine buyers and tenants from a mix of organic and inorganic leads, ensuring maximum value for our clients.
Key Responsibilities:
- Act as a single point of contact for paying customers, managing their entire journey from welcome call to renewal.
- Coordinate between clients and potential buyers/tenants by arranging conference calls and site visits, when mutually agreed.
- Collaborate with internal teams (activation support, design, and back-end operations) to ensure a seamless customer experience.
- Proactively identify and resolve customer issues to deliver a smooth property transaction cycle.
- Manage escalations promptly while maintaining client trust and engagement.
Required Skills:
- Minimum of 1 year of relevant experience in a client relationship or customer success role.
- Strong communication (Bengali or Kannada Language) and interpersonal skills to engage with high-net-worth individuals.
- Excellent organizational and time management capabilities.
- Collaborative mindset to work effectively with internal and external stakeholders.
- Strong analytical and problem-solving skills to anticipate and address customer needs.
- Experience in real estate is preferred but not mandatory.
- Proficient in Bengali or Kannada
"Exciting opportunity Interested candidates are invited to share their updated CVs via email at or WhatsApp at Don't miss out, apply now"
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