Front Office Executive

2 days ago

Mumbai, Maharashtra, India Suzlon Group Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Position Overview

We are seeking a polished, proactive, and highly organized female professional to manage front office operations, visitor relations, and executive support services for our new corporate office in BKC, Mumbai. This individual will be the face of the organization, ensuring an exceptional first impression for all visitors and stakeholders, while seamlessly supporting the Chairman, Vice Chairman, CEO and other visiting senior leadership with administrative, hospitality, and coordination responsibilities.

The ideal candidate brings a blend of professionalism, discretion, attention to detail, and a warm service orientation, capable of balancing front office excellence with high-level executive assistance.

Key Responsibilities :

Front Office & Visitor Management

  • Serve as the first point of contact for visitors, clients, and guests; ensure a welcoming and professional front office experience.
  • Manage the reception area to ensure it is presentable, organized, and aligned with the company's brand image.
  • Oversee visitor registration, security protocols, and access control coordination with building security.
  • Maintain visitor records, appointment schedules, and meeting room bookings.

Executive Assistance & Leadership Support

  • Provide comprehensive administrative and coordination support to the Chairman, Vice Chairman, CEO, CFO, CHRO and other senior leaders.
  • Manage calendars, appointments, travel arrangements, and logistics for senior leadership.
  • Handle confidential correspondence, documentation, and communication with utmost discretion.
  • Support in organizing leadership meetings, board discussions, and internal events.
  • Liaise between senior leadership, internal teams, and external stakeholders.

Administration & Soft Services Coordination

  • Coordinate all soft services for the office including housekeeping, pantry, and guest management.
  • Supervise vendors for reception, housekeeping, food & beverage, and hospitality functions.
  • Work closely with the Facilities Management and Admin teams to ensure seamless daily operations.
  • Monitor and maintain office supplies, stationery, pantry consumables, and cleanliness standards.
  • Support in coordination of employee engagement events, leadership meetings, and visitor programs.

Hospitality & Food & Beverage Management

  • Oversee the planning and delivery of refreshments, meals, and catering for internal and external meetings.
  • Manage relationships with catering vendors and ensure consistent quality and service.
  • Coordinate special hospitality requirements for leadership guests, board members, and VIP visitors.

Qualifications & Experience

  • Graduate in any discipline; additional certification in hospitality, administration, or executive assistance preferred.
  • 8 to 10 years of relevant experience in front office management, executive assistance, or hospitality administration in a corporate setup.
  • Prior experience in managing senior leadership or CXO-level support roles preferred.
  • Excellent communication and interpersonal skills, with a professional demeanour.
  • Strong organizational and multitasking abilities with attention to detail.
  • Proficient in MS Office (Outlook, Excel, PowerPoint, Word) and digital communication tools.
  • High level of discretion, integrity, and confidentiality in handling sensitive information.

Key Attributes

  • Warm, confident, and polished personality with a strong service orientation.
  • Excellent grooming and presentation skills.
  • Ability to anticipate needs and act proactively.
  • Strong sense of ownership and responsibility.
  • Flexible, resourceful, and able to thrive in a fast-paced environment.

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