
Front Office Executive
13 hours ago
Job Title: Receptionist / Front Office Executive
Location: Powai, Mumbai
Salary: 15,000 20,000 per month (in hand)
About Company:
A chain of veterinary clinics is seeking a dynamic HR Manager to manage HR operations in the west zone in multiple clinics in Maharashtra and Goa.
Role Summary
We are seeking a smart, polite, and professional Receptionist / Front Office Executive to be the first point of contact for visitors and clients at our Mahalaxmi clinic. This role involves handling inquiries, appointments, and ensuring smooth daily front-desk operations.
Key Responsibilities
- Greet clients warmly and make them feel comfortable upon arrival.
- Manage walk-ins, phone calls, and WhatsApp or online appointment scheduling.
- Coordinate with veterinarians and support staff for client appointments and follow-ups.
- Maintain accurate records of visits, billing, and patient information in system or registers.
- Handle basic payment or billing coordination with the cashier.
- Maintain cleanliness and professional appearance of reception area.
- Manage daily communication, feedback, and client follow-ups when needed.
- Support clinic operations during busy hours or special events.
Skills & Qualifications
Education
Graduate / HSC pass with good communication skills.
Experience
1-2 years in customer service, hospitality, clinic or front office environment preferred.
Communication Skills
Fluent in English, Hindi, and Marathi preferred; polite phone and in-person etiquette.
Technical Skills
Basic computer knowledge (MS Office, Google Sheets); experience with appointment software a plus.
Personal Attributes
Pleasant personality, good grooming, multitasking ability, and strong customer focus.
Working Hours & Benefits
- Full-time, shift-based role (clinic hours)
- Salary: 15,000 20,000/month (in hand)
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