Front Office Executive

3 hours ago


Mumbai, Maharashtra, India Fluxwings Solutions Llp Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Job Title: Receptionist / Front Office Executive

Location: Powai, Mumbai

Salary: 15,000 20,000 per month (in hand)

About Company:

A chain of veterinary clinics is seeking a dynamic HR Manager to manage HR operations in the west zone in multiple clinics in Maharashtra and Goa.

Role Summary

We are seeking a smart, polite, and professional Receptionist / Front Office Executive to be the first point of contact for visitors and clients at our Mahalaxmi clinic. This role involves handling inquiries, appointments, and ensuring smooth daily front-desk operations.

Key Responsibilities

  • Greet clients warmly and make them feel comfortable upon arrival.
  • Manage walk-ins, phone calls, and WhatsApp or online appointment scheduling.
  • Coordinate with veterinarians and support staff for client appointments and follow-ups.
  • Maintain accurate records of visits, billing, and patient information in system or registers.
  • Handle basic payment or billing coordination with the cashier.
  • Maintain cleanliness and professional appearance of reception area.
  • Manage daily communication, feedback, and client follow-ups when needed.
  • Support clinic operations during busy hours or special events.

Skills & Qualifications

Education

Graduate / HSC pass with good communication skills.

Experience

1-2 years in customer service, hospitality, clinic or front office environment preferred.

Communication Skills

Fluent in English, Hindi, and Marathi preferred; polite phone and in-person etiquette.

Technical Skills

Basic computer knowledge (MS Office, Google Sheets); experience with appointment software a plus.

Personal Attributes

Pleasant personality, good grooming, multitasking ability, and strong customer focus.

Working Hours & Benefits

  • Full-time, shift-based role (clinic hours)
  • Salary: 15,000 20,000/month (in hand)


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