Ecommerce Specialist
3 days ago
Company Description
Tao Paris, by Tao Design Studios, brings together global design aesthetics and Indian craftsmanship to create stylish, high-quality, and comfortable footwear for the modern Indian woman. Committed to sustainability, the brand sources materials ethically and uses recycled materials for packaging, ensuring a long-lasting and responsible take on fashion. With over 30 years of expertise in the industry, Tao Paris creates footwear that strikes a balance between fashion and sustainability, offering consumers the perfect blend of elegance and responsibility.
Role Description
This is a full-time on-site role for an Ecommerce Specialist located in Worli. The Ecommerce Specialist will manage and optimize online sales channels, analyze sales data, track performance metrics, and identify growth opportunities. They will collaborate with the team to improve the customer experience, oversee online inventory management, and coordinate with other departments to align e-commerce initiatives with overall business goals. Ensuring excellent customer service and managing customer queries related to e-commerce platforms are key aspects of the role.
Qualifications
- Strong knowledge and experience in E-Commerce operations and sales
- Expertise in Analytical Skills, including data interpretation and performance tracking to drive online growth
- Exceptional Customer Service and Communication skills to address customer needs and maintain satisfaction
- Ability to work collaboratively and efficiently in a fast-paced retail or fashion environment
- Familiarity with digital tools, platforms, and inventory management systems is a plus
- Bachelor's degree in Business, Marketing, or a related field is preferred
- Proactive approach to problem-solving and staying updated on e-commerce trends
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