Lead - Data Analytics

1 week ago

Chennai, Tamil Nadu, India Freshworks Full time ₹ 15,00,000 - ₹ 20,00,000 per year
Company DescriptionJob Description
  • Lead and coach a team of research analysts working on technology data mining and curation.
  • Conduct research on technology data/content about software and hardware products, including vendors, manufacturers, product suites, lifecycle data
  • Collect, analyze, and curate information to enrich our technology catalog, ensuring accuracy and consistency
  • Oversee the maintenance of a technology data catalog, ensuring comprehensive and up-to-date content
  • Design and manage taxonomies for software and hardware products.
  • Develop and enforce rules for normalizing and mapping data between source systems
  • Define and implement end-to-end research workflows, including methodologies, training programs, and quality control measures.
  • Respond to customer and internal requests to enrich catalog content and resolve content-related issues promptly.
  • Act as the subject matter expert (SME) on technology data, working directly with customers and partners to address data-related issues and enhancement requests.
  • Collaborate with internal stakeholders, including engineers and product teams, to translate business requirements into new data offerings and features.
Qualifications
  • Bachelor's degree in computer science, engineering, data management or related field
  • Experience with Master Data Management or Product Information Management platforms
  • Proficiency in writing regular expressions (Regex) - required
  • Familiarity with database tools, data entry systems, and processes.
  • In-depth, subject matter expertise-level understanding of how software is named, titled, and released by commercial and open-source teams, including EOL and vulnerability disclosures.
  • Strong background in researching and managing technical content, with an eye for detail.
  • Ability to identify gaps in data and develop proactive plans to close them.
  • Experience in designing and managing taxonomies for technical products.
Additional Information

Freshworks

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