Digital Client Account Manager

ABOUT THE JOB

Job Title: Digital Client Account Manager

We are looking for a
Digital Client Account Manager with 2-4 years of agency experience in social and digital marketing.
The ideal candidate will have a
strong grasp of both paid media (Meta Ads, Google Ads, boosting campaigns) and organic social strategies (content planning, community management, influencer collaborations, reporting) with the ability to grow client businesses in today's fast-changing digital ecosystem.

This role is perfect for someone who thrives on managing multiple accounts, has a proven track record in running end-to-end campaigns across paid and organic, and can balance creative execution, social media management, and performance-driven outcomes.

Responsibilities

• Act as the primary point of contact for clients, managing day-to-day communication.
• Lead campaign management across paid and organic channels, from creative development to execution and delivery.
• Plan, manage, and schedule social media calendars across platforms (Instagram, LinkedIn, YouTube, Twitter, etc.).
• Monitor and manage online communities—responding to comments, queries, and engaging with audiences.
• Strategize and optimize paid ad campaigns (Meta, Google, YouTube, etc.) for growth and ROI.
• Oversee boosting strategies and ensure effective media spend utilization.
• Deliver performance reporting (daily/weekly/monthly) with actionable insights.
• Conduct data analysis to identify opportunities for scaling accounts.
• Collaborate with internal creative, strategy, and media teams for seamless delivery.
• Build and nurture strong client relationships, acting as a trusted advisor.
• Track and communicate progress on monthly/quarterly initiatives to stakeholders.
• Gather client feedback to refine strategies and improve results.
• Identify and coordinate influencer partnerships and collaborations when required.

Skills & Competencies

• Strong interpersonal and communication skills to manage client relationships.
• Deep understanding of Meta Ads Manager, Google Ads, campaign boosting, and analytics tools.
• Proficiency in social media management tools (Hootsuite, Buffer, Sprout Social, or native platform tools).
• Knowledge of organic social strategies across platforms (Instagram, YouTube, LinkedIn, Twitter).
• Ability to conceptualize, brief, and review creative content for social media.
• Community management skills—building brand presence and engagement.
• Ability to translate client goals into measurable digital outcomes.
• Strong organizational skills – able to juggle multiple accounts and deadlines.
• Stress management and problem-solving ability in a fast-paced agency environment.
• Collaborative mindset – able to synergize with creative and media teams.
• Leadership qualities with the ability to motivate teams positively.

Experience

• 2-4 years of hands-on experience in a digital or creative agency.
• Proven experience managing paid media campaigns, boosting strategies, and organic social growth plans.
• Exposure to client-facing roles, partnering with mid-to-senior level stakeholders.
• Experience handling end-to-end social media management (calendars, content review, publishing, reporting).
• Experience tracking campaign effectiveness and performance metrics.
• Coordinating creative deliverables.
• Strong attention to detail, organizational excellence, and multitasking ability.
• Demonstrated ability to identify business/brand challenges and provide solutions.

The Ideal Candidate

You are motivated, client-focused, and passionate about digital growth. You bring both strategic thought and hands-on execution skills across paid ads and social media management, with the ability to manage campaigns while building strong client trust. You're comfortable handling competing priorities, thrive in a team environment, and can push clients toward opportunities that drive success.

If you have the skills, experience, and mindset to lead digital accounts with impact, we encourage you to apply.