Team Lead
2 weeks ago
Job Description – Team Lead
Qualification: BE/B.TECH/ 10+2+3, Core Hardware and Networking Profile
Experience: 7 + yrs. (Trouble shoot card level hardware issues related to Laptops, Desktops,
Tablets, Mobiles, Printers, and other accessories).
Should have managed a team of minimum 12 engineers (Field engineers as an added
advantage).
Must have worked on any ticketing tool for at least 3 yrs.
Good at report generation and tracking tickets.
Roles and Responsibilities:
Responsible for managing their respective locations and follow SLA.
Responsible for generating daily report of location.
Make sure field engineers are successfully closing maximum tickets in a day.
Ensuring timely and correct location tickets are issues to each engineer.
Strong communication skills
Preferably born & brought up in Bangalore
Lenovo referral preferred
Strong overall profile
Job Type: Full-time
Pay: From ₹30,000.00 per month
Work Location: In person
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