Channel Relationship Manager(NT)

3 days ago


Sirsa, Haryana, India UltraTech Cement Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities

4) Key Result Areas/Accountabilities:

Key Result Areas/Accountabilities

Supporting Actions

Branding and Improving Brand Equity

(R) Organize promotional activity as per the plan for Territory in order to drive positive brand equity index (R, A) Create awareness of value added services like Mobile Lab, Information Centre, Toll Free Number etc for dealers, retailers and end customers

Business Delivery

(R) Ensure the achievement of the sales target for the Depot (including UBS allied products) at agreed price positions (R) Ensure timely collection of payments for keeping receivables under control / follow-up for timely collection of payment against sold material in the assigned area

Business Development

(R) Identify new business opportunities in the Territory / assigned area catering to Institutional customers and creating on-going engagements (R) Increase share of business in Institutional customers and build relationships to be most preferred supplier

Channel Management

(R) Monitor dealer's / customer's credit worthiness and alert management in case of any adverse developments (R,A) Adhere to call cycle plan, collect the orders & payments and update SFA on real time basis

Customer Service

Responsiveness

and

(R) Provide effective customer care service and attend the product and service related queries and resolve grievances as per SLAs to ensure customer loyalty and satisfaction

Preferred candidate profile

Project Sales & Key account Management



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