Business Analysis

6 days ago

Ahmedabad Gujarat India Malbek Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Malbek Business Analyst
Malbek is seeking a highly motivated and energetic individual with a passion for ensuring customer success and experience in enterprise software implementation to join our Customer Experience team as a Business Analyst. The Malbek team is passionate about maintaining our customer commitments and allowing all team members to contribute actively to executing our vision.

Job Summary
We're seeking an experienced Implementation and configuration Specialist (BA) to manage the deployment, configuration, and optimization of our contract management system. This role will translate business requirements into technical solutions while ensuring successful adoption across the organization.

Key Responsibilities

  • Spearhead full-cycle implementation projects from discovery through deployment
  • Architect complex workflow automation and approval matrixes
  • Design and configure dashboards and reporting solutions
  • Lead data migration strategies and execution from legacy systems
  • Create and maintain contract templates, playbooks, and clause libraries
  • Execute system integrations with enterprise platforms (ERP, CRM, etc.)
  • Conduct business process analysis and optimization workshops
  • Develop custom solutions using platform configuration tools
  • Perform QA testing and validation of configured solutions
  • Document technical specifications and configuration decisions
  • Create and maintain system administration documentation
  • Configure advanced routing rules and conditional logic
  • Set up complex approval hierarchies and delegation rules
  • Implement eSignature integrations and workflows
  • Design custom fields and metadata structures
  • Configure automated alerts and notifications
  • Contribute to data migration projects, including AI-assisted data extraction and imports

Preferred Qualifications:

  • Bachelor's degree in business, Legal Studies, Information Systems, or a related field
    5+ years experience implementing or administering contract management systems
    Strong understanding of contract lifecycle management processes and best practices
    Experience with workflow design and business process optimization
    Excellent documentation skills
    Strong analytical and problem-solving abilities
    Effective communication skills with the ability to work with stakeholders at all levels
    Experience with API integrations and data migration

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