Front Office Receptionist

6 days ago


Mormugao, Goa, India Aman Pahwa Full time ₹ 2,00,000 - ₹ 6,00,000 per year

We at South Goa Stays are purely fun at work and our belief that passion and pride for our brand and knowledge of our product is what makes us a wonderful organization to work with so if you think you have it in you with a twinkle in your eye .... lets connect Holiday Villas and Airbnb's

You will serve as the first point of contact for guests and play a crucial role in providing excellent customer service and ensuring the efficient operation of the front office

Immediate joiners shall only apply - Important

Role & responsibilities

Check-In and Check-Out Process

Guest Communication

Reservation Management

Problem Resolution

Utilize Technology

Guest Feedback Systems

Guest interaction

Room readiness and coordination with housekeeping

Answer incoming phone calls and direct inquiries to the appropriate department or staff member.

Preferred candidate profile

A smart appearance

Excellent Hindi & English Communication

Basic MS Office

Previous hospitality experience would be advantageous

Strong written and verbal communication skills

Ability to learn on the job

The ability to remain calm under pressure

Confidence to make decisions

The ability to multitask

Aptitude for resolving guest issues promptly and efficiently

Location : South Goa

9-6 Shift

1 Week Off

Stay and Food if required

Relocation assistance

Unlimited Perks


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