Resident Manager

7 days ago

Mormugao, Goa, India Amaraanth Goa Full time ₹ 4,00,000 - ₹ 8,00,000 per year

About the Company:

Amaraanth is a luxury boutique retreat nestled in the serene landscapes of South Goa. We are seeking a passionate and experienced Resident Manager to lead our front-of-house operations, elevate guest experiences, and uphold the brand's commitment to understated elegance and personalized service.

Location: Amaraanth, South Goa

About the Role:

The Resident Manager will be responsible for ensuring that every guest interaction reflects our ethos of warmth, refinement, and attention to detail. This role calls for a hands-on hospitality professional who thrives in a boutique environment, values excellence, and inspires teams to go above and beyond.

Key Responsibilities:


• Oversee Front Office and Guest Relations, ensuring seamless arrivals, stays, and departures.


• Anticipate guest needs and curate personalized experiences aligned with Amaraanth's luxury standards.


• Lead and motivate guest-facing teams to consistently deliver service excellence.


• Support the General Manager in day-to-day operations, training, and process improvement.


• Manage guest feedback with empathy, ensuring timely and thoughtful resolution.


• Uphold brand standards and ensure attention to detail across all guest touchpoints.


• Oversee Housekeeping and Spa departments, ensuring consistency in quality and guest satisfaction.

Requirements:


• Minimum 5 years of experience in luxury hospitality, ideally within boutique hotels or resorts.


• Strong leadership and people management skills.


• Excellent communication and interpersonal abilities.


• A guest-first, hands-on approach with an impeccable eye for detail.


• Proven ability to balance operational efficiency with exceptional guest service.

If you are an intuitive host, a team motivator, and passionate about crafting memorable stays, we would love to hear from you.

To Apply: Please send your CV and a brief note about your experience to

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