Service Manager

3 days ago

Bengaluru, Karnataka, India Uplers Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Experience: 5-8 Years ExpSalary : CompetitivePreferred Notice Period: Within 30 DaysOpportunity Type: Onsite ( Bengaluru )Placement Type: Permanent(*Note: This is a requirement for one of Uplers' ClienT- )Must have skills required : - Upselling OR Cross-selling, NPS, Customer Satisfaction, Post Sales ServiceWhat's This All About?If you believe love is a serious business (and also a messy, beautiful, high-stakes one), this role is your playground.As the Manager VIP Service, youll lead a crew of 40+ passionate advisors who don't just handle calls—they rewrite love stories. This isn't just customer service—it's customer obsession.You'll blend operations, coaching, customer experience, and tech enablement into one slick, high-impact function. You'll own outcomes, not just outputs. Real connections > cold conversions.If you've spent 3+ years or more in one role building something that mattered—and loved every minute of the chaos—you're exactly who we're looking for.What You'll Do (Like a Pro)Read Between the Lines: Customers don't always say what they need. You'll train your team to listen harder, respond smarter, and personalize everything.Build Love without Friction: Map the journey. Spot the leaks. Kill the clutter. Then rebuild a seamless experience so smooth, it feels like destiny.Lead like You Actually Care: Coach, not command. Grow talent. Make your team feel like a championship squad—not a call center.Make Tech Work for People: AI, dashboards, automations—bring it all together to eliminate the mundane and elevate the meaningful.Run It Like a Founder: You'll be the GM of your own zone. P&L mind-set. Metrics accountability. Always thinking scale, never settling for survival.Turn Tough Days around: Escalations? You own them. Cranky customers? You charm them. You don't deflect—you deliver.Who You AreCustomer-first, always: You lose sleep over a bad experience and cheer louder than anyone when your team gets it right.Builder energy: You love creating order from chaos, designing systems, and making things better—constantly.People whisperer + Data junkie: You manage with heart and with numbers. EQ + IQ = You.Been there, built that: At least one solid 3+ year stint where you led a large B2C team and drove real business impact. Stability with velocity? Yes please.Pressure-tester: You've done hard things, and you're better for it. Deadlines don't scare you. Fire drills? You bring the extinguisher and the pep talk.What You'll GetA mission with meaning: You're not selling socks. You're helping people find soulmates.Speed, not red tape: We move fast, we fix fast, and we don't do politics.Autonomy + Accountability: Your zone, your team, your growth story.Insane learning curve: High-growth org. High-responsibility role. High-reward journey.Tribe of doers: Smart, kind, purpose-led teammates who will have your back (and push you forward).

  • Trainee Service Engineer

    1 day ago

    Bengaluru, Karnataka, India Secure service plus Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Trainee field Service Engingeer/ Technician in Electronic City, BangaloreWe are seeking a motivated and detail-oriented Trainee Field Service Engingeer / Technician to support the Installation, maintenance, and troubleshooting of Biometric, CCTV, Networking , software Installation, Gate automation etc. .Key Responsibilities:Installation and...

  • RCM Customer Service Representative

    2 days ago

    Bengaluru, Karnataka, India CUSTOMER SERVICE,RCM Full time ₹ 40,00,000 - ₹ 80,00,000 per year

    About Our Client They are a dynamic and rapidly expanding company dedicated to providing innovative technology solutions and services tailored to our clients' needs. Their mission is to collaborate closely with healthcare providers, leveraging automation and intelligence to overcome revenue cycle challenges and enhance reimbursements for patient care....

  • Service Manager

    4 days ago

    Bengaluru, Karnataka, India Smashr Global Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Job Description Job Title: Service Manager Job date: Job Location: Bangalore (South Region) Job Type: Full-time Job Summary: The Service Manager will oversee and manage B2B electric two-wheeler service operations across multiple hubs in the South Bangalore region. The role involves ensuring smooth service delivery, maintaining high-quality standards,...

  • Service Management

    3 days ago

    Bengaluru, Karnataka, India Tata Consultancy Services (TCS) Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    Key Accountabilities or Responsibilities:Participate in postmortem meetings and drive service providers to identify root cause including well defined corrective/preventive action plansManage problem record lifecycle by ensuring that respective Incidents, Problems or Changes are identified, recorded, and tracked to resolution in line with agreed resolution...

  • Service Management

    1 week ago

    Bengaluru, Karnataka, India Tata Consultancy Services Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    Greetings from TCS Recruitment TeamTCS is hiring for Service Management**Walk-in-Drive**Job Title : Service ManagementLocation: BangaloreExperience Range : 4 to 6 yearsDate- 08 Nov 25 (Saturday)Please apply only if you can attend In Person drive at TCS Office on 08 Nov 25 (Saturday).Skill set: Problem ManagementKey Accountabilities or...

  • Service Management

    2 days ago

    Bengaluru, Karnataka, India Tata Consultancy Services Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Roll-Service Management CMDBExperience- 6 to 10 Years.Location-Bangalore.Process Ownership: Develop, implement, and maintain CMDB processes, policies, and procedures in alignment with ITIL best practices.Data Integrity & Quality: Ensure accuracy, completeness, and consistency of configuration item data within the CMDB.Governance & Compliance: Enforce CMDB...

  • Managed Services Manager

    7 days ago

    Bengaluru, Karnataka, India Hewlett Packard Enterprise | HPE Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Managed Services ManagerThis role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they...

  • IT Service Manager

    1 week ago

    Bengaluru, Karnataka, India NTT DATA Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Req ID: 340527NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a IT Service Manager to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Role: IT Service Manager ...

  • IT Service Manager

    2 weeks ago

    Bengaluru, Karnataka, India NTT DATA Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    - Managing the Project Management processes and project structure. - Working together with the Project Team to organize and derive tasks. - Tracking the tasks to make sure completion on time. - Communication co-ordination - Stakeholder management - Alignment and status update to the Program PMO - Onboarding new stakeholders and making sure they are aligned...

  • Service Manager

    2 weeks ago

    Bengaluru, Karnataka, India NTT DATA North America Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Req ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Service Manager to join our team in Bengaluru, Karnātaka (IN-KA), India (IN).Service ManagerProficiency in leading both...