Customer Support Associate
1 week ago
Experience Required:
Fresher with Excellent Communication Skills
Key Responsibilities:
Handle inbound and outbound customer calls effectively and professionally
Resolve customer queries, issues, and complaints with accuracy and efficiency
Maintain up-to-date knowledge of products and services to provide accurate information to customers
Document call details and customer interactions in CRM systems
Follow communication scripts when handling different topics
Meet performance goals and quality standards
Required Skills:
Excellent verbal and written communication skills in English
Ability to listen actively and respond empathetically
Good problem-solving abilities and customer-oriented attitude
Basic computer knowledge and typing speed
Eligibility Criteria:
Education: Graduate (Mandatory)
Age: 18 years and above
Comfortable with rotational shifts and working from office
Benefits:
Attractive salary with performance-based incentives
Paid training and onboarding support
Growth opportunities within the company
Friendly and supportive work environment
Mandatory Key Skills - Cold calling,Lead generation,sales Development,Outbound Marketing,CRM Tools,Customer Support.
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