New Car Sales Executive
5 hours ago
Job Title: Sales Executive – Personal Car Segment
Department: Sales
Reporting To: Sales Manager / Branch Manager
Location: BHUBANESWAR (MANCHESWAR)
Job Purpose:
To achieve monthly sales targets by promoting and selling personal cars to retail customers, ensuring high levels of customer satisfaction, and maintaining strong post-sales relationships.
Key Responsibilities:
- Sales & Target Achievement
- Achieve monthly and quarterly retail sales targets.
- Generate leads through showroom walk-ins, tele-calling, referrals, and field visits.
- Conduct product presentations, demonstrations, and test drives for prospective customers.
- Customer Handling
- Greet and assist customers courteously in the showroom and field.
- Understand customer requirements and recommend suitable car models and variants.
- Negotiate pricing, financing, exchange, and delivery terms to close sales.
- Documentation & Coordination
- Complete all booking, finance, insurance, and RTO documentation accurately.
- Coordinate with accounts, delivery, and accessories teams for smooth handover.
- Maintain updated sales records and follow dealership CRM protocols.
- Market & Product Knowledge
- Stay updated on product specifications, features, competitor models, and pricing.
- Attend product training sessions and dealership meetings regularly.
- Customer Relationship Management (CRM)
- Ensure timely follow-up with inquiries and prospects.
- Maintain relationships with existing customers for referrals and repeat business.
- Handle customer complaints or escalations professionally and promptly.
- Reporting & MIS
- Submit daily, weekly, and monthly sales reports to the Sales Manager.
- Update lead status and follow-up activities in the CRM system.
Key Skills & Competencies:
- Excellent communication and interpersonal skills
- Strong negotiation and closing skills
- Customer service orientation
- Basic knowledge of finance and insurance (F&I)
- Target-driven and self-motivated
- Computer proficiency (MS Office, CRM tools)
Qualifications & Experience:
- Qualification: Graduate (Preferred in Marketing / Business Administration)
- Experience: 1–3 years in automobile sales (preferably in passenger car segment)
Performance Indicators (KRA):
- Monthly retail sales achievement
- Customer satisfaction score (CSI)
- Lead conversion ratio
- Repeat and referral business contribution
- Timely documentation and delivery
Job Type: Full-time
Pay: ₹10, ₹18,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Education:
- Secondary(10th Pass) (Preferred)
Work Location: In person
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