Sales Executive
4 hours ago
Job Description – Personal Car Sales Executive
Position Title: Personal Car Sales Executive
Department: Sales
Reporting To: Sales Manager / Branch Manager
Location: Cuttack / Bhubaneswar
Job Purpose:
To achieve sales targets by promoting and selling new personal (passenger) vehicles, ensuring customer satisfaction, maintaining long-term relationships, and contributing to the dealership's growth and profitability.
Key Responsibilities. Sales and Business Development
- Generate leads through walk-ins, referrals, tele-calling, social media, and field activities.
- Explain product features, specifications, and pricing to prospective customers.
- Conduct test drives and product demonstrations to enhance customer understanding.
- Achieve monthly and quarterly vehicle sales targets as assigned by management.
- Coordinate with finance, insurance, and accessories teams to close sales.
2. Customer Relationship Management
- Ensure excellent pre- and post-sales customer experience.
- Maintain a customer database and follow up for bookings, documentation, and delivery.
- Address customer queries, complaints, and feedback promptly.
- Encourage repeat sales and referrals through relationship building.
3. Documentation and Process Compliance
- Collect and verify necessary documents for booking and vehicle delivery.
- Ensure timely processing of finance, registration (RTO), and insurance formalities.
- Maintain accurate sales records and update CRM / DMS systems regularly.
4. Market Intelligence
- Keep updated on competitor models, pricing, and promotional schemes.
- Share feedback from customers and the market with management to improve sales strategies.
5. Team and Reporting
- Coordinate with the team to ensure smooth delivery operations.
- Report daily sales activities, leads, and performance to the Sales Manager.
Key Skills & Competencies:
- Excellent communication and interpersonal skills.
- Strong negotiation and persuasion abilities.
- Customer-focused attitude and professional grooming.
- Knowledge of automobiles and local market trends.
- Proficiency in MS Office and dealership CRM tools.
Qualification & Experience:
- Education: Minimum Graduate (preferably in Commerce / Marketing / Business Administration).
- Experience: 1–3 years of experience in automobile retail sales (personal cars preferred).
- License: A Valid four-wheeler driving license is mandatory.
Performance Indicators (KPIs):
- Monthly sales target achievement.
- Customer satisfaction index (CSI) score.
- Lead conversion ratio.
- Repeat and referral business percentage.
Job Types: Full-time, Fresher
Pay: ₹10, ₹20,000.00 per month
Benefits:
- Provident Fund
Education:
- Higher Secondary(12th Pass) (Required)
Experience:
- 6YR: 1 year (Required)
- 5YR: 1 year (Required)
Location:
- Cuttack, Orissa (Required)
Willingness to travel:
- 100% (Required)
Work Location: In person
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