Food & Beverage Operations & Sales

3 days ago

Mumbai, Maharashtra, India QTONET PRIVATE LIMITED Full time ₹ 90,000 - ₹ 6,00,000 per year

Job Summary

We are seeking a results-driven and experienced Food & Beverage Sales & Operations Manager to lead our sales strategies and oversee operational excellence in our F&B business. This role combines revenue generation with day-to-day management of food service operations, ensuring both outstanding customer service and efficient business performance. The ideal candidate will bring industry knowledge, leadership, and a passion for hospitality.

Key ResponsibilitiesSales Management

  • Develop and implement sales strategies to increase revenue from dine-in, catering, banquets, events, and delivery services.
  • Identify and pursue new business opportunities (e.g., corporate clients, events, partnerships).
  • Maintain strong relationships with existing clients and secure repeat business.
  • Collaborate with marketing to develop promotional campaigns and seasonal offers.
  • Prepare and deliver sales forecasts, performance reports, and market analysis.

Operations Management

  • Oversee daily F&B operations across outlets, ensuring consistent food quality and service standards.
  • Coordinate with kitchen and service teams to ensure smooth execution of services.
  • Monitor inventory, procurement, and supply chain to minimize waste and control costs.
  • Implement and enforce compliance with hygiene, safety, and service standards (HACCP, local health regulations).
  • Develop and optimize SOPs across sales and operations functions.

Team Leadership

  • Recruit, train, and supervise F&B service and sales teams.
  • Schedule and manage staffing to ensure optimal coverage and performance.
  • Set goals and KPIs for team members and conduct regular performance evaluations.
  • Lead team meetings and promote a culture of collaboration and customer-centricity.

Financial & Strategic Planning

  • Develop budgets, monitor costs, and implement cost control measures.
  • Analyze sales data and operational performance to make strategic decisions.
  • Work closely with executive leadership to align F&B goals with broader business objectives.

Key Requirements

  • Bachelor's degree in Hospitality, Business Management, or related field.
  • 5+ years of experience in F&B sales and operations, preferably in restaurants, catering, or hotels.
  • Strong leadership skills with experience managing cross-functional teams.
  • Deep understanding of F&B service standards, food hygiene, and customer expectations.
  • Proficient in POS systems, MS Office, and F&B management tools (e.g., Toast, Oracle MICROS, or similar).
  • Excellent communication, negotiation, and interpersonal skills.
  • Flexibility to work evenings, weekends, and holidays as per business needs.

Preferred Qualifications

  • Certification in Food Safety or Hospitality Management.
  • Experience managing multi-outlet or high-volume operations.
  • Knowledge of local market trends and customer preferences in the F&B sector.

Job Type: Full-time

Pay: ₹25, ₹40,000.00 per month

Benefits:

  • Food provided

Work Location: In person

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