Service Desk Engineer

Job Overview:We are seeking a customer-focused Front Desk Representative to provide exceptional service and support to our visitors.This role requires a friendly and professional demeanor, with the ability to handle complaints and provide accurate information.The ideal candidate will possess excellent communication skills, be able to multitask and coordinate...

Company DescriptionRazileans is a dynamic company that specializes in Business Process Outsourcing (BPO), IT Services and IT Enabled Services (ITES), and Staff Augmentation. We provide tailored Project and Process Consulting, Agile Project Lifecycle Management, and Management & Process Trainings to drive operational excellence. Additionally, we offer...

A Help Desk Executive provides front-line technical support by responding to user queries via phone, email, and chat, diagnosing and troubleshooting hardware and software issues, and escalating complex problems to higher support levels. Key responsibilities include documenting all interactions, following up with users to ensure resolution, collaborating with...

Overview:Would you like to help enrich the lives of learners around the world?RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners to...

Job Summary:This role is responsible for providing exceptional customer service and administrative support to our organization.The ideal candidate will have excellent communication skills, be able to multitask with ease, and possess a professional demeanor.Key Responsibilities:Greet and welcome visitors in a friendly and professional mannerManage front desk...

JD for 3rd Line Network EngineerHours: Shift Pattern (4 days in 4 days off)Overall purpose of the job:• To manage and own support tickets in relation to existing customer services• To design and implement changes as per client's requirements.• To work closely with the 2nd Line Service Desk team and the Solution Delivery team to assist in supporting...

JD for 3rd Line Network EngineerHours: Shift Pattern (4 days in 4 days off)Overall purpose of the job: • To manage and own support tickets in relation to existing customer services • To design and implement changes as per client's requirements. • To work closely with the 2nd Line Service Desk team and the Solution Delivery team to assist in supporting...

Job Description Job Description Help desk Executives are responsible for handling customer calls friendly & promptlyAttending Service Calls.Maintaining & updating Service Register.Assigning calls to Engineers.Follow-ups with engineers and customers.Updating call managing software.Preparing daily, weekly, monthly call reports.Installation...

We are seeking a skilled and reliable On site Service Engineer - TRIVANDRUM to provide on-site support for photocopier machines and multifunction printers (MFPs). In this role, you will be responsible for the installation, maintenance, and repair of photocopiers at various client locations, ensuring high-quality service and customer satisfaction.What We...

Seamless IT Support and Development OpportunityWe are seeking a seasoned Help Desk Technician to join our dynamic team, offering an exciting chance to develop in your career with a forward-thinking organization.About Our Team:You will be part of a highly approachable group of innovative IT experts who are passionate about delivering exceptional service. As...