CRM Executive

2 days ago

Hyderabad, Telangana, India Urbanblocks Realty Full time

Job Summary:

We are looking for a detail-oriented and customer-focused CRM Executive to maintain relationships with clients and ensure a smooth post-sales process. This role is crucial for maintaining customer satisfaction, tracking payments, and ensuring prompt collections. The ideal candidate should have prior expertise in real estate or construction, excellent communication skills, and an in-depth knowledge of CRM  processes.

Key Responsibilities:

  • Monitor and manage outstanding payments, follow up regularly for collections, and ensure adherence to payment schedules.
  • Serve as the primary point of contact for customers post-booking, providing timely updates and support.
  • Maintain and update the CRM database with accurate client and payment information.
  • Collaborate with the accounts team to generate payment reminders, demand letters, and track receipts.
  • Build and maintain strong relationships with customers to encourage timely payments and foster trust.
  • Handle client queries and concerns professionally and escalate issues when needed.
  • Generate and analyze CRM and collections reports for management review.
  • Coordinate with internal departments (sales, finance, legal, construction) to resolve customer issues and ensure a smooth experience.
  • Support sales and marketing teams in customer communication and engagement initiatives.
  • Ensure compliance with customer data protection regulations and internal company policies.

Qualifications :

  • Bachelor's/ Master's degree in Business Administration, Finance, Marketing, or related field.
  • 1-2 years of experience in a CRM, collections, or client servicing role.
  • Proficiency in CRM software
  • Strong understanding of payment terms, invoicing, and collection follow-up processes.
  • Excellent communication, negotiation, and interpersonal skills.
  • Knowledge of real estate sales agreements, payment schedules, and RERA guidelines.
  • Experience handling handovers and post-sale documentation.

  • Crm Executive

    4 days ago

    Hyderabad, Telangana, India Vamiqa Lab Pvt Ltd Full time

    A CRM Executive (Customer Relationship Management Executive) plays a vital role in managing a company's interactions with current and potential customers. Here's a breakdown of what the role typically involves:Key ResponsibilitiesCustomer Data Management: Maintain and update customer databases to ensure accuracy and completeness.Campaign Execution: Assist in...

  • Crm Executive

    2 weeks ago

    Hyderabad, Telangana, India Rvnirmaan Full time

    The CRM Executive is responsible for managing and optimizing customer relationship management activities to enhance customer engagement, improve retention, and drive business growth.

  • CRM Executive

    3 days ago

    Hyderabad, Telangana, India Yula Group Full time

    Role DescriptionWe are looking for a full-time CRM Executive to join our on-site team in Hyderabad. The CRM Executive will engage in overseeing customer relationships by managing and analyzing customer data to improve interactions and retention. Core responsibilities include strategizing and implementing customer retention programs, ensuring excellent...

  • Crm Executive

    2 weeks ago

    Hyderabad, Telangana, India 79th East Private Limted Full time

    We are looking for a proactive and detail-oriented CRM Executive to join our growing stock and wealth management firm .Responsibilities :lead management processstocks, mutual funds, and investment productsNISM Certified.Annual bonus

  • Senior Executive CRM Specialist

    1 day ago

    Hyderabad, Telangana, India Uday Jewellery Industries Ltd Full time

    Job Title: Senior Executive - CRM SpecialistLocation: HyderabadJob Type: Full Time, Work from OfficeReports To: CMOStep into the World of Uday Jewellers (a Sanghi Global group) where Heritage meets Innovation:Hyderabad's the most iconic fine jewellery brand with a 100+ years legacy of craftsmanship, trust, and excellence.Were looking for a Senior Executive...

  • CRM Specialist

    2 days ago

    Hyderabad, Telangana, India Krishna Jewellers Pearls And Gems Full time

    Job Title: Customer Relationship Management (CRM) SpecialistDepartment: CRMLocation: Jubilee HillsReports To: CRM & Online ManagerWorking Hours: 9 HoursRole Job Summary:The CRM Specialist is responsible for planning, executing, and managing customer relationship strategies to improve customer retention, loyalty, and lifetime value. The role focuses on...

  • CRM Senior Executive

    3 days ago

    Hyderabad, Telangana, India INDIS Group Full time

    The CRM Senior Executive is responsible for managing and enhancing customer relationships throughout the property purchase lifecycle—from inquiry to post-possession. The role focuses on maintaining customer satisfaction, ensuring smooth communication, managing documentation, and supporting sales and service teams using CRM tools and data analytics.Key...

  • CRM Executive

    2 days ago

    Hyderabad, Telangana, India Pride Motors Full time

    Job Summary:The CRM – Service is responsible for managing customer relationships post-vehicle service, ensuring high customer satisfaction, handling feedback, complaints, follow-ups, and coordinating with the service team to deliver a premium Jeep service experience.Key Responsibilities:Contact customers after vehicle service to collect feedback and...

  • Telecalling - CRM Executive

    3 days ago

    Hyderabad, Telangana, India ed-e9ee-44be-b91a-ce9794b013a3 Full time

    Role DescriptionThis is a full-time role for a Telecalling - CRM Executive. In this position, the individual will handle customer interaction through phone calls, build and maintain customer relationships, address customer queries, and encourage customer retention. The individual will also be responsible for managing lead data, providing a positive customer...

  • Crm Specialist

    6 hours ago

    Hyderabad, Telangana, India R.S Brothers Full time

    Role & responsibilitiesJob Title: CRM ManagerAbout Us: RSB Retail India Ltd is a leading retail textile company specializing in Mens, Ladies, Kids & Pattu Sarees etc. With a strong commitment to quality and customer satisfaction, we strive to provide the best shopping experience for our customers.Position Overview: We are seeking a dynamic and experienced...