operations associate

1 day ago


Delhi, Delhi, India Randstad MENA Full time ₹ 4,00,000 - ₹ 12,00,000 per year
Job Description

Job Details

This job offer closes 22 December 2025

Summary

Location: New Delhi, Delhi
Company: A client of Randstad India
Employment Type: Temporary
Posted: 23 October 2025

Reference Number

JPC

Next Steps
  • Contact the recruiter
  • Set a job alert
  • Create an account
  • Search jobs

Randstad Professional

We bring diverse and pre-qualified professional talent and businesses together to connect the right people with the right roles. By building specialized teams, we help individuals flourish in their careers and businesses succeed.

Job Details

JD - Operations Associate

Scope of Work

Each resource will act as a seller onboarding & operations associate with focus areas split across cataloging, seller engagement, and order fulfillment.

Key Responsibilities
  • Cataloging & Product Content

    • Draft product descriptions and attribute mapping as per ONDC schema.
    • Review and validate image quality; flag gaps and assist sellers in corrections.
    • Maintain catalog scoring and readiness tracker.
  • Seller Profiling & Inventory Support

    • Collect and validate seller details (MSME/FPO certification, product line).
    • Support sellers in basic pricing strategy and inventory updates.
    • Ensure product visibility and catalog hygiene on Buyer Apps.
  • Order Fulfillment Support

    • Monitor order flow from confirmation to delivery.
    • Coordinate with logistics partners for timely pickup and delivery.
    • Track seller cancellations and ensure timely resolution of issues.
  • Reporting & Coordination

    • Maintain weekly dashboards for onboarding progress and catalog health.
    • Escalate recurring issues (catalog rejection, cancellations, TAT delays).
    • Handhold sellers on operational processes until self-sufficient.
Qualifications
  • 13 years of experience in e-commerce operations, catalog management, or seller onboarding (marketplace or aggregator).
  • Strong skills in Google Sheets/Excel, catalog CMS tools.
  • Familiarity with e-commerce product taxonomy and seller operations.
  • Good communication skills (regional language knowledge a plus).

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