E commerce Shipping Manager
2 weeks ago
Location: Noida Factory / Office
Type: Full-time, On-site
About the Role:
Youll be at the heart of Novora's logistics engine — ensuring every scrub reaches the right customer, on time, and in perfect condition. From Shiprocket order processing to return coordination and courier follow-ups, you'll own the daily dispatch rhythm that keeps our customers happy and our operations smooth.
Key Responsibilities:
- Manage Shiprocket order dispatch panel – label generation, manifest creation, and pickup coordination.
Oversee returns and RTO orders
Liaise with warehouse and packing team for error-free handovers.
- Escalate carrier delays, lost shipments, or exceptions to the Ops Manager.
Requirements:
- 1–3 years of experience in e-commerce logistics / Shiprocket panel management.
- Strong command of Excel / Google Sheets.
- Detail-oriented and process-driven.
- Basic familiarity with Shopify or other D2C platforms.
- Good communication and coordination skills.
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