Field Desktop support Engineer

2 weeks ago


Ekkattuthangal Chennai Tamil Nadu, India Caresoft Technologies Full time ₹ 1,92,000 per year

Immediate Joiner- Fixed salary - BIKE MANDATORY

  • Addressing user tickets for issues regarding hardware, software, and networking.
  • Assisting customers through installing applications and computer peripherals.
  • Providing technical support either by visiting on-site or through remote-access systems.
  • Providing IT networks and customer services to users inside and outside the company.
  • Guide users with step-by-step instructions to resolve the issues.
  • Customising the desktop applications as per the needs of users and clients.
  • Advising on software and hardware upgrades.
  • Maintaining a log of job tickets and maintenance tasks.
  • Ensuring that the user systems are working fine.
  • Creating technical reports and manuals.
  • Keep up with current breakthroughs in computing technology and research its reviews.
  • Periodically Antivirus & Software patches updates.
  • Hardware Inventory Management

Job Type: Full-time

Pay: ₹16, ₹19,000.00 per month

Benefits:

  • Health insurance

Application Question(s):

  • IMMEDIATE JOINER - FIXED SALARY - BIKE MANDATORY

Experience:

  • Field service: 1 year (Required)

Location:

  • Ekkattuthangal, Chennai, Tamil Nadu (Required)

Willingness to travel:

  • 50% (Required)

Work Location: In person



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