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Group Commercial Manager
2 weeks ago
Designation : Group Manager
Role : Vendor Commercial Manager
Role and Responsibilities
The role will report into the Customer Contract Manager for HCL – Insurance Business Services (HCL IBS) and will deliver the following:
Client Engagement and Relationship
Description
- Manage and support extensively front ending all commercial aspects associated with IBS
- Provide guidance and support to IBS for effective interpretation of Client and Vendor contracts ensuring optimal benefits can be derived from the same
- Proactively lead and negotiate in the interest of IBS commercial discussions/ disputes with Clients and Vendors
- Manage utilization and performance of suppliers to IBS on an ongoing basis with the corporate procurement team
- Engage for new /changes to existing supplier contracts viz. software/systems/fulfillment of existing suppliers of IBS
- Analyse sales and other reports that give insight into how a company can adjust to improve performance
- Coordinate with BFC team on new bids on client requirements/RFI/RFP
- Initiate approval and formalities for signoffs within HCL globally
- Works efficiently and diligently against stringent deadlines
- Present weekly/monthly/quarterly/annual performance report
Qualifications and Education Requirements
Preferably degree / professional qualification or minimum 10+ years of commercial management and client front ending experience. Working in a team driving the transformation agenda for Insurance / FS companies. Experience working with senior exec levels internally and with clients.
Skills/Knowledge/Experience
- Must have at least 10 years of experience in commercial management, business development, customer management, sales or related field, vendor management
- Good financial modelling experience.
- Strong communication, sales and presentation skills
- Ability to multitask and prioritise projects
- Strong negotiation capabilities
- MBA preferred but not necessary with relevant experience
- Able to understand and measure the impact of strategies and activities on the business
- Build and maintain deep internal and external/sector-wide relationships
- Understands the broader context and operates with a global mindset
- Able communicator. Persuasive and articulate, able to influence and negotiate at senior / exec level
- Understands the risks faced by the organization and the controls in place to manage and mitigate risks
