Global Customer Service Representative

1 day ago


Pune, Maharashtra, India Spes Manning Solutions LLP Full time ₹ 3,00,000 - ₹ 9,00,000 per year

Global Customer Service Representative (Voice / Blended) - Job Description

Global Customer Service Representative (Voice / Blended)

Job Opening: Customer Support Executive (International Voice Process)

  • Shifts: Rotational (24/7 Support)
  • Work Schedule: 5 Days Working | 2 Rotational Offs
  • Perk: Free Two-Way Cab Facility

Who Can Apply?

  • Freshers with excellent spoken English are welcome
  • Experienced candidates with 6+ months in international voice support preferred
  • Education: Graduate (Any Stream)

Key Responsibilities

  • Handle inbound/outbound international customer calls
  • Understand customer queries and provide accurate resolutions
  • Communicate clearly, professionally, and empathetically
  • Meet performance targets (AHT, CSAT, etc.)

Requirements

  • Excellent spoken English communication
  • Confident phone etiquette and clarity in voice
  • Comfortable with night shifts and 24/7 rotational schedule
  • Prior international voice experience (preferred for experienced roles)

Why Join Us?

  • Attractive Salary + Monthly Incentives
  • Free Two-Way Cab for All Shifts
  • Full Training Provided (For Freshers)
  • Fast Career Growth & Internal Promotions
  • Positive, Team-Oriented Work Culture


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