E-Commerce Executive

2 days ago

Surat, Gujarat, India Fraction Solutions Full time ₹ 4,20,000 per year

Key Responsibilities:

  • Create, update, and optimize product listings (titles, descriptions, images, keywords, pricing, and inventory) on Amazon, eBay, and other portals.
  • Monitor and manage daily orders, returns, and cancellations, ensuring timely dispatch and delivery.
  • Handle customer inquiries, feedback, and complaints professionally to maintain a high seller rating and customer satisfaction.
  • Track and analyze sales performance, generating reports on marketplace trends, product performance, and competition.
  • Manage promotions, discounts, and campaigns to boost product visibility and sales.
  • Coordinate with the warehouse and logistics team to maintain accurate stock levels and smooth order fulfillment.
  • Stay updated on marketplace policies, guidelines, and best practices to ensure compliance.
  • Identify opportunities to improve product ranking, conversion rate, and overall sales growth.

Requirements:

  • Bachelor's degree in Business, Marketing, E-commerce, or a related field.
  • Minimum 1–3 years of experience managing e-commerce marketplaces (Amazon, eBay, Flipkart, etc.).
  • Strong understanding of marketplace algorithms, SEO, and listing optimization.
  • Proficiency in Excel, Seller Central (Amazon), and eBay Seller Hub.
  • Excellent communication, problem-solving, and customer service skills.
  • Ability to multitask and work independently in a fast-paced environment.

Preferred Skills:

  • Experience with PPC campaigns, sponsored ads, or product promotions on marketplaces.
  • Familiarity with inventory management and order processing tools.
  • Knowledge of after-sales service, return management, and feedback systems.

Job Type: Full-time

Pay: ₹15, ₹35,000.00 per month

Benefits:

  • Paid sick time

Ability to commute/relocate:

  • Surat, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Digital marketing: 1 year (Preferred)

Work Location: In person

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