Customer Success-Social Media Content Creater

6 days ago


Chennai, Tamil Nadu, India Sulekha Full time ₹ 80,000 - ₹ 1,20,000 per year

Join Us as a Customer Success Executive – Social Media

Are you passionate about social media and helping businesses shine online?

is looking for a Customer Success Executive to manage and grow the digital presence of MSMEs across Facebook, Instagram, WhatsApp, YouTube, and Google My Business. Help our customers create engaging content, boost reach, and connect with their audience

Exp: 1+ Years

Key Responsibilities:

Manage and maintain customers' social media accounts, including content planning & scheduling

Communicate with customers to understand their needs and provide timely updates

Create quick, engaging reels/videos and other visual content tailored for customers

Run organic and paid social media promotions

Monitor performance, generate insights, and share reports with customers

Requirements:

Strong written & verbal communication skills

Creative eye for visual content and short-form videos/reels

Excellent knowledge of social media platforms (organic & paid)

Familiarity with social media trends, tools, and analytics

Customer-focused mindset with the ability to manage multiple accounts

Comfortable interacting with customers via WhatsApp/calls

Proven experience in managing social media accounts (freelancers welcome)

Bachelor's degree in Visual Communication or a related field

Why Join Us?

Work with a vibrant team supporting MSMEs

Grow your skills in social media marketing and customer success

Make a tangible impact on small businesses across India

Send your resume to


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