Customer Success-Social Media Content Creater
1 week ago
Join Us as a Customer Success Executive – Social Media
Are you passionate about social media and helping businesses shine online?
is looking for a Customer Success Executive to manage and grow the digital presence of MSMEs across Facebook, Instagram, WhatsApp, YouTube, and Google My Business. Help our customers create engaging content, boost reach, and connect with their audience
Exp: 1+ Years
Key Responsibilities:
Manage and maintain customers' social media accounts, including content planning & scheduling
Communicate with customers to understand their needs and provide timely updates
Create quick, engaging reels/videos and other visual content tailored for customers
Run organic and paid social media promotions
Monitor performance, generate insights, and share reports with customers
Requirements:
Strong written & verbal communication skills
Creative eye for visual content and short-form videos/reels
Excellent knowledge of social media platforms (organic & paid)
Familiarity with social media trends, tools, and analytics
Customer-focused mindset with the ability to manage multiple accounts
Comfortable interacting with customers via WhatsApp/calls
Proven experience in managing social media accounts (freelancers welcome)
Bachelor's degree in Visual Communication or a related field
Why Join Us?
Work with a vibrant team supporting MSMEs
Grow your skills in social media marketing and customer success
Make a tangible impact on small businesses across India
Send your resume to
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