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HubSpot CRM Expert

2 weeks ago


Ahmedabad, Gujarat, India TRooInbound® - Fullstack HubSpot Platinum Solutions Partner - Design & Integrations Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Location:

WFO

Job Type:

Full-time

Experience:

3 - 5 years in HubSpot CRM administration & automation

Key Responsibilities

  • Own and Manage HubSpot CRM

: Act as the primary HubSpot administrator, managing user access, permissions, data integrity, and platform optimization.

  • Setup & Onboarding

: Handle user provisioning/deprovisioning, and ensure smooth onboarding with proper workflows and training support.

  • Workflow & Automation Management

: Build and refine complex workflows, sequences, and automation across Marketing, Sales, and Service Hubs to streamline lead management and customer engagement.

  • CRM Optimization

: Audit existing setups, identify gaps, and optimize performance, structure, reporting, and automation processes.

  • Cross-functional Collaboration

: Work closely with internal teams (Marketing, Sales, Support, and Product) to gather requirements and develop solutions aligned with business goals.

  • Dashboards & Reporting

: Create custom dashboards and reports to track campaign performance, sales pipelines, and service metrics.

  • Integration & API Management

: Manage and optimize integrations with third-party tools like Talkdesk, Slack, databases, or analytics platforms.

  • Process Documentation

: Maintain clear and up-to-date documentation for workflows, configurations, and processes.

  • Training & Support

: Provide training to internal users and support adoption of best practices across the organization.

  • Data Management

: Ensure data hygiene, segmentation accuracy, and alignment with reporting needs.

  • Stay Current

: Monitor and implement HubSpot updates, beta features, and ecosystem improvements.

Requirements

  • 3 to 5 years of
    hands-on experience

managing and administering HubSpot CRM.
- Deep expertise across
HubSpot Marketing Hub, Sales Hub, Operation Hub and Service Hub

.
- Strong experience in
workflow automation

, lead scoring, pipeline management, and customer journey optimization.
- Familiarity with
third-party integrations, APIs, and data flows

.
- Excellent understanding of
data segmentation, lifecycle stages, and CRM performance tracking

.
- Proven ability to work independently and take ownership of HubSpot as a core platform.
- Strong communication skills to convert business requirements into CRM functionality.
- Experience with SQL, webhooks, or custom-coded workflows (preferred).
- HubSpot certifications (Marketing, Sales, Service Hub) are a
strong plus

.

Preferred Skills (Bonus)

  • Experience working in a digital agency or SaaS environment.

  • Understanding of customer journey mapping and growth funnel optimization.

Note

This role requires
deep and direct experience with HubSpot

. If you've only worked with general CRM platforms or have limited HubSpot exposure, this may not be the right fit. We are looking for a
true HubSpot SME (Subject Matter Expert)

who can hit the ground running and make an immediate impact.