Program Officer- Odisha, Digital Health

PATH is a global nonprofit dedicated to achieving health equity. With more than 40 years of experience forging multisector partnerships and with expertise in science, economics, technology, advocacy, and dozens of other specialties, PATH develops and scales up innovative solutions to the world's most pressing heath challenges.

About the Project:

In line with the vision of Viksit Odisha 2036 and Viksit Bharat 2047, the Government of Odisha has prioritized strengthening state-level health systems to ensure quality, affordable healthcare and nutrition for all.

To advance this goal, a pilot of a digital, unified Care Coordination Model (CCM) will be launched in selected districts of Odisha. The CCM seeks to establish an integrated, patient-centric model of care that addresses persistent gaps in access, continuity, and quality of services—particularly in high-disease-burden and resource-constrained regions. The model will integrate digital health solutions such as ABDM-enabled Personal Health Records (PHR), Care Coordination Call Centres, Hospital Management Information Systems (HMIS), and health management dashboards to enable coordinated and assured quality care for citizens.

PATH, as a technical partner, will extend technical assistance and managerial support for the preparation, rollout, and implementation of CCM in close collaboration with the Government of Odisha, development partners, and other stakeholders.

Position Summary:

The Program Officer – Digital Health (Bhubaneswar-based) will support the operationalization of CCM in selected districts of Odisha. The role will focus on coordinating with district health officials and facility-level teams, supporting the roll-out of digital health tools, monitoring day-to-day implementation, and ensuring timely resolution of operational challenges. The officer will also contribute to training, data collection, and documentation of lessons to inform evidence-based scale-up.

This position is suited for a mid-career professional experience in public health or digital health programme implementation, with strong operational skills and the ability to work effectively with state, district, and facility-level stakeholders.

Key Responsibilities

Program Implementation and Support

• Coordinate and support the roll-out of CCM activities in pilot districts, ensuring smooth implementation at facility and community levels.
• Provide on-ground support for deployment of digital tools (PHR, HMIS, dashboards, CCC).
• Troubleshoot operational issues and escalate as required to state or national teams.

Stakeholder Engagement and Coordination

• Liaise regularly with district health officials, facility managers, and frontline workers to ensure alignment with state directives.
• Support organization of district-level review meetings, consultations, and workshops.
• Build and maintain strong working relationships with government counterparts and development partners at the district level.

Capacity Building and Change Management

• Support the design and delivery of training for facility staff, CCC operators, and frontline health workers.
• Promote adoption and ownership of digital tools by addressing local-level challenges and resistance.
• Strengthen local capacity for sustained CCM operations.

Monitoring, Data Collection, and Documentation

• Track implementation progress against district-level milestones and report regularly to the state and national teams.
• Monitor vendor performance and provide feedback for course correction.
• Document learnings, case studies, and success stories from district operations to inform state and national strategies.

Required Qualifications and Experience

• Master's degree in public health, Health Informatics, Information Technology, Social Sciences, or related field.
• 5–6 years of professional experience in health systems strengthening, digital health, or programme implementation (government, NGO, or donor-funded projects).
• Experience working with district/state health departments and familiarity with government health programmes (NHM, ABDM).
• Strong operational and coordination skills with ability to manage multiple stakeholders.
• Prior experience in training, monitoring, or data management is desirable.

Skills and Abilities

• Strong interpersonal and communication skills with ability to work across diverse teams.
• Problem-solving mindset with ability to address on-ground challenges effectively.
• Good documentation and reporting skills.
• Proficiency in MS Office Suite; familiarity with digital health platforms preferred.
• Fluency in English, Hindi, and Odia (written and spoken) is required.

Location: Bhubaneswar, Odisha

Employment type: Contract for 9 months with a possibility of extension on Third Party Payroll – Randstad