Receptionist/Front Office Executive Job in Mumbai at HumbleWalking
1 week ago
Key responsibilities:
- Welcome and assist walk-in students, parents, and visitors at the office.
- Handle incoming calls, emails, and messages in a professional manner.
- Maintain appointment schedules and coordinate meetings with counsellors.
- Provide accurate information about study abroad services and guide visitors to the right department.
- Manage the office reception area to ensure a professional and welcoming atmosphere.
- Make outbound calls to prospective students and parents regarding study abroad opportunities.
- Explain services, answer queries, and schedule counselling sessions.
- Follow up with leads, update CRM/lead management system, and track conversion status.
- Maintain a polite, professional, and student-friendly approach during calls.
- Support the admissions and counselling team by ensuring leads are properly qualified before meetings.
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