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Front Office Executive-Versova Mumbai
2 weeks ago
Position Title: Executive/ Sr. Executive Reports To: Reporting to this Position: Job Purpose Responsible to undertake all receptionist and clerical duties at the desk of our main entrance. The goal is to make guests and visitors feel comfortable and valued while on our premises. Key Roles and Responsibilities Strategic Focus
• Keeping front desk tidy and presentable with all necessary material
• Greeting and welcoming desks as they approach the front desk Operational Focus
• Greet and welcome guests at the Sales Gallery.
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc..
• Answer phones and operate a switchboard.
• Route calls to specific people.
• Answer inquiries for the Customer.
• Call persons waiting for visitor and book them a room to meet in.
• Schedule meetings and conference rooms.
• Coordinate mail flow in and out of office.
• Coordinate office activities.
• Arrange appointments.
• Perform basic bookkeeping, filing, and clerical duties. Education and Experience Any Graduate 2+ years of experience required Leadership Competencies and Skills
• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping, Proficient in English (oral and written)
