Operations Manager
1 week ago
About Us
We are a fast-scaling D2C/e-commerce brand led by a hands-on founder. To accelerate growth, we are looking for a Chief of Staff to work directly with the founder across every business function. This is not a typical corporate role—it's a startup leadership apprenticeship for someone ambitious, resourceful, and ready to grow into a future leader.
Role Overview
As Chief of Staff, you will be the founder's right hand—managing operations, projects, and people while ensuring the founder's time is spent on the highest-leverage priorities. You'll work on tech, AI, marketing, product development, research, stakeholder management, and operations, while also handling executive responsibilities like calendar, travel, and legal coordination.
Key Responsibilities
- Strategic Projects: Lead and execute cross-functional projects in tech, AI, product, and marketing.
- Research & Insights: Conduct deep research on markets, competitors, and emerging opportunities.
- Marketing & Growth: Work closely with marketing teams to brainstorm, test, and optimize campaigns.
- Product Development: Assist in ideation, prototyping, and execution of new product launches.
- Stakeholder Management: Liaise with investors, partners, lawyers, agencies, and other key stakeholders.
- Founder's Office Ops: Manage founder's calendar, emails, meetings, travel bookings, and legal/financial paperwork.
- Execution & Problem-Solving: Anticipate challenges, find solutions, and ensure smooth execution of tasks.
- Leadership Prep: Shadow the founder, learn decision-making frameworks, and gradually take ownership of strategic responsibilities.
Requirements
- 2–5 years of experience in consulting, startups, strategy, or a founder's office role.
- Strong background (or keen interest) in tech, AI, marketing, or product management.
- Exceptional problem-solving, analytical, and research skills.
- High ownership, adaptability, and ability to operate in fast-paced environments.
- Excellent written and verbal communication skills.
- Strong organizational skills for handling calendars, travel, and stakeholder coordination.
- Hunger to grow into a leadership role (potential leadership track within 2 years).
- What We OfferA 2-year contract with direct exposure to all facets of running and scaling a company.
- Mentorship from the founder and hands-on learning in tech, marketing, product, and leadership.
- Opportunity to fast-track into a leadership role with real decision-making power.
- Competitive salary + performance-linked bonuses.
- A high-growth, entrepreneurial work environment where you'll never be doing just one thing.
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