Business Development + Client Servicing Manager

For a Luxury Wedding Photography & Film Company – Only Immediate Joiners

P.S. Please apply only if:

1. You can join immediately or within 8–10 days.
2. You have 2–5 years of work experience (entry/mid-level position).
3. You are Mumbai-based (or nearby) & comfortable with
   6-day work weeks (Work from Office)
   .
4. You hold a valid passport.
5. You're comfortable with a salary range of
   ₹5 L – ₹ 9 L
   , depending on skills & experience.

About Us

We are a leading luxury wedding photography & films studio, known for crafting
emotionally rich stories blended with fashion-forward visuals and high-end destination weddings.

Our work reflects a deep understanding of aesthetics, storytelling, and contemporary style — creating memories that are
artistic, elegant, and timeless.

We blend
creative intuition with structured systems
to deliver meaningful, stylish, and smooth wedding experiences. As we grow, we're seeking a
Business Development + Client Servicing Manager
who can lead the
relationship, conversion, and servicing pillars
of our studio — ensuring couples experience us as the gold standard of wedding storytelling.

Role Overview

This hybrid role combines
relationship-building, client servicing, and business development
.

You will be the
first touch and ongoing anchor
for couples, planners, and vendors — guiding them through the enquiry, booking, and delivery journey.

This is about
people + process + perception
— handling the emotional side of weddings while keeping systems tight.

Think of this as the role that
protects our brand promise
: elegant, seamless, premium experiences for every couple and planner we work with.

Core Pillars of the Role

1. Client Servicing → The Single Point of Confidence

• Be the
  SPOC post-booking
  for couples & families.
• Manage expectations, timelines, and communication so clients feel supported and informed.
• Handle queries with warmth, professionalism, and precision.
• Guide the client journey from first call to final delivery.

2. Business Development → Building Relationships & Driving Growth

• Handle incoming leads and enquiries with
  elegance and speed
  .
• Conduct thoughtful
  discovery calls
  — consultative, not transactional.
• Build & nurture relationships with
  wedding planners, venues, and influencers
  .
• Represent the studio in meetings, networking events, and on-ground at weddings.
• Identify collaboration & upsell opportunities during the client journey.

3. Process Ownership → Tracking & Reporting

• Maintain lead trackers, payment follow-ups, and project sheets.
• Ensure smooth handover to Creative Producers for execution.
• Track conversions, enquiry sources, and planner/vendor insights for the founder.
• Build a reputation internally for being
  organized, proactive, and follow-up proof.

You Are the Person Who:

• Can walk into a wedding and instantly
  own the room
  — from couples to planners to internal teams.
• Understands that
  luxury weddings are emotional marathons
  , not 9-to-5 jobs.
• Loves being at the intersection of
  people, process, and premium experiences.
• Stays calm under pressure — but knows how to drive results without being pushy.
• Believes that
  every interaction shapes brand perception
  .

Who This Role Is For:

• Someone with
  2–5 years in client servicing, sales, partnerships, or BD
  (weddings/events/hospitality/creative industries preferred).
• A strong communicator —
  warm with clients, confident with planners/vendors
  .
• A person who enjoys
  both relationship building and structured execution
  .
• A proactive, system-driven personality —
  Google Sheets & trackers don't scare you.
• A relationship-builder who's also commercially aware — can handle quotes, follow-ups, and negotiations elegantly.
• Someone passionate about weddings, aesthetics, and stories — not just "closing deals."
• Mumbai-based and ready for a high-energy, high-responsibility role.

Who Should Not Apply:

Candidates expecting senior/leadership-level salary packages not aligned with a 2–5 year role.

Hardcore sales profiles with no servicing/relationship skills.

Pure client servicing without ability to handle leads or business development.

Anyone uncomfortable with high-pressure, travel-heavy wedding environments.

Freshers without relevant industry exposure.

People uncomfortable with follow-ups, timelines, or structured reporting.

Key Responsibilities in Detail:

• Be the
  first voice and ongoing contact
  for assigned leads & clients.
• Conduct
  consultative discovery calls
  — understanding emotional & logistical needs.
• Lock quotes, share decks, handle follow-ups, and ensure timely responses.
• Coordinate with planners, venues, and vendors for access, timelines, and logistics.
• Maintain trackers, payment schedules, and delivery logs.
• Represent the studio on-site during key wedding days or client-facing events.
• Collaborate with Creative Producers for smooth execution and post-production flow.
• Provide insights to the founder about lead sources, planner performance, and market trends.

What We Offer:

• A chance to
  own the client journey end-to-end
  — from enquiry to delivery.
• Direct exposure to
  luxury weddings & top-tier planners/vendors.
• Real creative decision-making influence on how we position our brand.
• A collaborative, no-drama, emotionally intelligent team culture.
• Growth into senior strategic roles as the studio scales.

How to Apply:

Send your
updated resume
and a
short note on why this hybrid role excites you
to:

(Please
mention your current & expected CTC
– Mandatory.)