Customer Success Executive

5 days ago

Noida Sector Noida Uttar Pradesh, India Zeko AI Full time ₹ 41,00,000 - ₹ 52,00,000 per year

Customer Success Executive

Location: Noida

Type: Full-time Opportunity

Compensation:

● Stipend: ₹10,000 – ₹12,000/month (First 3 months)

● Full-time CTC: ₹4 – 5 LPA post probation

About Zeko AI

Zeko AI is an AI Agent Platform that's transforming how businesses hire and operate. We're

building smarter, faster, and more efficient ways to manage recruitment using the power of

AI. Joining us means being part of a fast-growing startup where you'll learn, grow, and make

an impact from day one.

Role Overview

We are seeking a Client Success Executive who will be the bridge between our clients,

candidates, and product. This role is pivotal in ensuring clients derive maximum value from

ZekoAI's solutions, while also ensuring candidates experience a smooth and professional

interview journey. The role blends client success, product operations, and candidate

support.

Key Responsibilities

Client Success & Support

● Act as the primary point of contact for client accounts, ensuring smooth onboarding,

adoption, and ongoing support.

● Build and maintain strong client relationships, deeply understand their needs, and

proactively offer solutions.

● Drive end-to-end client satisfaction by resolving queries, addressing concerns, and

ensuring optimized use of ZekoAI products.

Candidate Experience & AI-Interview Operations

● Guide candidates through ZekoAI's AI-driven interview process, ensuring a seamless

and professional experience.

● Troubleshoot real-time candidate queries and technical issues.

Product & Operational Management

● Manage execution of AI interview workflows and platform functionalities.

● Collaborate with product, tech, and operations teams to report issues and

recommend workflow optimizations.

● Contribute to product enhancement by providing client and candidate feedback.

Coordination & Reporting

● Maintain detailed records of client interactions, candidate support, and operational

activities.

● Prepare and share regular reports on client success metrics, candidate experiences,

and operational efficiency.

Requirements

● Graduate (any discipline) with interest in Client Success or SaaS.

● Excellent communication & problem-solving skills.

● Strong organizational skills, with the ability to multitask.

● Proficiency in Google Suite/MS Office.

● Willingness to work full-time from our Noida office.

Perks & Benefits

● Competitive full-time package post-probation (₹4–5 LPA).

● Certificate & Letter of Recommendation for probation completion.

● Exposure to AI-driven SaaS tools transforming recruitment.

● Direct mentorship from product, client success, and HR tech experts.

● Opportunity to shape client success strategies in a growing AI startup.

Job Types: Full-time, Permanent

Pay: ₹400, ₹500,000.00 per year

Application Question(s):

  • CTC Expecations

Work Location: In person

  • Customer Care Executive

    5 hours ago

    Greater Noida, India Customer Care Executive Full time

    Responding to customer inquiries and resolving their concerns promptly and efficiently. - Providing accurate and detailed information about products, services, and company policies. - Handling and resolving customer complaints and escalating issues when necessary. - Assisting customers in placing orders, tracking shipments, and processing returns or...

  • Customer Success Manager

    1 week ago

    Noida Sector , Noida, Uttar Pradesh, India Outfy Inc Full time ₹ 2,40,000 per year

    Position: Customer Success ManagerLocation: NoidaExperience: 2 - 3 Years) is a prominent Social media tool for online business headquartered in US and has a full fledged offshore development centre in Noida.We specialize in providing cutting-edge solutions to businesses aiming to enhance their online presence.Job Profile:As a Junior Customer Success Manager,...

  • Customer Success Executive

    6 hours ago

    Noida, Uttar Pradesh, India MyOperator Full time

    **About MyOperator** MyOperator is at the forefront of the cloud telephony industry, providing innovative solutions that help businesses streamline their communication and improve customer experience. We are looking for a motivated and enthusiastic **Customer Success Executive** to join our team. In this role, you will be on the front lines, ensuring our...

  • Customer Success Executive

    2 days ago

    Noida, Uttar Pradesh, India MyOperator Full time

    **Location**: Noida, Sector 2 **Experience**: 1-3 years in Customer Success or Account Management **Employment Type**: Full-time, Work From Office **Key Responsibilities**: - Client Relationship Management: Build strong, long-term client relationships to ensure their success with MyOperator solutions. - Customer Onboarding: Onboard and train new clients...

  • Customer Success Executive

    1 week ago

    Noida, Uttar Pradesh, India Ark InfoSolutions Full time

    **Description: - ** As an On-Field Customer Success Executive, your role is pivotal in ensuring our customers achieve success with our products or services. You'll serve as a liaison between our company and clients, providing guidance, support, and technical assistance to maximize the value they derive from our offerings. Your primary focus will be on...

  • Customer Care Executive

    7 days ago

    Noida Sector 62, Noida, Uttar Pradesh, India Insight Customer Call Solutions LTD Full time

    We are hiring for more than 30 Customer care executive. Qualification: - 12th passed or above. Language: - Hindi & English. For more information: **Job Types**: Full-time, Fresher Pay: Up to ₹20,000.00 per month **Benefits**: - Flexible schedule - Leave encashment - Provident Fund Schedule: - Day shift - Evening shift - Morning shift - Night...

  • Customer Success Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Investoxperts advisors pvt ltd Full time

    Role: Customer Success Executive Department: Customer Experience / Operations Location: Noida 136 **HR**: Parul Sonik (7290002337) Key Responsibility Areas (KRA) Ensure seamless onboarding of new clients by guiding them through the complete onboarding process. Document all onboarding steps and maintain status trackers for all new clients. Set clear...

  • Customer success Executive

    7 hours ago

    Noida, India Arting Digital Private Limited Full time

    Job Description Position - Customer success Executive Exp - Freshers-2 yrs  Notice Period - Immediate joiner-30 days  Working days/Timing - 5 days  Skills - Should be open to travel upto 25%, Sales, tech products to support client demos Job Overview: We are looking for a proactive and customer-focused Customer Success Executive to join our team. The...

  • Customer success Executive

    7 hours ago

    Noida, India Arting Digital Private Limited Full time

    Position - Customer success Executive Exp - Freshers-2 yrs  Notice Period - Immediate joiner-30 days  Working days/Timing - 5 days  Skills - Should be open to travel upto 25%, Sales, tech products to support client demos Job Overview: We are looking for a proactive and customer-focused Customer Success Executive to join our team. The ideal candidate...

  • Customer success Executive

    18 minutes ago

    Noida, Uttar Pradesh, India Arting Digital Private Limited Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Position- Customer success ExecutiveExp- Freshers-2 yrsNotice Period- Immediate joiner-30 daysWorking days/Timing- 5 daysSkills- Should be open to travel upto 25%, Sales, tech products to support client demosJob Overview:We are looking for a proactive and customer-focused Customer Success Executive to join our team. The ideal candidate will be responsible...