Associate Service Desk

DescriptionRole: Service Desk Team LeadPosition OverviewThe Service Desk Team Lead has the responsibility for leading the day-to-day operation of the service desk. This role is crucial to ensuring customer requirements are met in terms of communication, prioritization, escalations & resolutions of incidents and requests. The Service Desk Team Lead is...

Job role:Front desk manager/executive/associateLocation:South IndiaDepartment:Hotel operationsJob experience:1-3 yearsJob briefA front desk manager/executive/associate shall be responsible for management of the company's backpacker hostels effectively. He/she shall be entrusted to effectively be a part of the managing team for a 35-50 keys hotel/hostel...

Position : Service Desk Analyst (Associate Technical Analyst)Experience : 6 Months 1 Year in Service Desk (Calls & Chats / Email / Requests)Location : BangaloreOperational hours 24/7 (Rotational Shifts & no fixed Week Offs) includes night shiftWorking Days : 5 DaysEducation : Bachelor's degree in a relevant field or equivalent work experience Graduation...

100% Work from OfficeJob Description: Service Desk Coordinator will coordinate the Service Desk activities and tasks, being responsible for coordinating consistent response, communication and delivery of Service Desk-based activities. In this role, some of the key responsibilities will be to:•Open and review Service Desk Calls; ensuring the customer...

Job Title: Help Desk AssociateThis role involves providing high-quality customer service by handling inbound and outbound calls.Work closely with operations and support teams to address customer queries and resolve issues efficiently.Adhere to established guidelines and protocols for effective call handling.Maintain high standards of performance and meet Key...

IT Service Desk DirectorWe are seeking a highly skilled and experienced IT Service Desk Director to lead our team in delivering exceptional customer service and support. The ideal candidate will have a proven track record of successfully managing and improving service desk operations, as well as a strong understanding of ITIL practices and service management...

Req ID: 334443NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Service Desk - Technical Support to join our team in Bangalore, Karnātaka (IN-KA), India (IN). India - Work from...

About UsPower Bridge is a customer centric AV & IT Infrastructure Solution & Services Provider, pivoting to bridge the Gap between innovative IT products, solutions and Customer needs.With Offices in Bangalore (HQ) and Hyderabad, we boast the capabilities and operational excellence to execute projects for our customers across India.Our Passionate teams...

What success looks like in this role: What success looks like in this role:Perform consistent monitoring on Service Desk agent interactions with End Users as well as the related tickets. Ensure that all designated agents in the team are coached timely and effectively.Coaching abilities to drive agent performancesProvide input for Knowledge Article...

Role & responsibilitiesIT Service Desk experience.Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS-Office etc)Understanding of Windows 7 & 10 operating systemAssisting with configuring/troubleshooting of Software and HardwareExperience working with ServiceNow to log, track, close ticketsExperience in resolving IT issues via...