
Service Desk Analyst
7 days ago
Position : Service Desk Analyst (Associate Technical Analyst)
Experience : 6 Months 1 Year in Service Desk (Calls & Chats / Email / Requests)
Location : Bangalore
Operational hours 24/7 (Rotational Shifts & no fixed Week Offs) includes night shift
Working Days : 5 Days
Education : Bachelor's degree in a relevant field or equivalent work experience Graduation mandatory)
Job Description :
What youll do
Responsible for overseeing and coordinating the entire incident management process within the organization. This role involves identifying, assessing, prioritizing, and resolving incidents to minimize their impact on operations. The Incident Manager will work closely with various teams to ensure that incidents are effectively managed and that lessons learned are applied to prevent future occurrences.
Operational hours 24/7 (Rotational Shifts & no fixed Week Offs) includes night shift
Process – Calls & Chats / Email / Requests
5 days work from Office Mandatory
Experience & Education:
- Bachelor's degree in a relevant field or equivalent work experience Graduation mandatory)
- 6 Months – 1 Year in Service Desk (Calls & Chats / Email / Requests)
Skills:
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Problem-solving and critical thinking abilities.
- Excellent problem-solving and analytical skills, Strong communication and interpersonal skills.
- Ability to work collaboratively in a team with 24/7 work environment.
Interested candidates kindly share your CV and below details to
1) Present CTC (Fixed + VP) -
2) Expected CTC -
3) No. of years experience -
4) Notice Period -
5) Offer-in hand -
6) Reason of Change -
7) Present Location -
-
It Service Desk Analyst
3 days ago
Bengaluru, Karnataka, India Frontier Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob Title: IT Service Desk AnalystDepartment: Service DeskLocation: Bangalore Reports to: RSDMJob Type: Full-timeJob Summary:We are seeking a motivated and customer-oriented IT Service Desk Analyst to join our IT support team. The ideal candidate will provide first-line technical support to end-users, troubleshoot hardware and software issues, and ensure...
-
It Service Desk Analyst I
4 weeks ago
Bengaluru, Karnataka, India Arrow Electronics Full timePosition IT Service Desk Analyst I IT Service Desk Analyst I Help Desk Analysts are on the frontline of customer support They are focused on helping to resolve technical issues end users encounter or connecting those users with more intensive IT support when needed What You ll Be Doing A Tier 1 Help Desk Analyst typically takes the initial...
-
Service Desk Analyst
1 week ago
Bengaluru, Karnataka, India Wipro Full time ₹ 6,00,000 - ₹ 12,00,000 per yearTitle: Service Desk Analyst - L1 Requisition ID: 67370 City: Bengaluru Country/Region: IN Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental...
-
IT Service Desk Analyst I
7 days ago
Bengaluru, Karnataka, India Arrow Components Full time US$ 80,000 - US$ 1,20,000 per yearPositionIT Service Desk Analyst IJob DescriptionIT Service Desk Analyst IHelp Desk Analysts are on the frontline of customer support. They are focused on helping to resolve technical issues end users encounter, or connecting those users with more intensive IT support, when needed.What You'll Be DoingA Tier 1 Help Desk Analyst typically takes the initial...
-
IT Service Desk Analyst I
1 week ago
Bengaluru, Karnataka, India Arrow Electronics Full time ₹ 6,00,000 - ₹ 12,00,000 per yearPosition:IT Service Desk Analyst IJob Description:IT Service Desk Analyst IHelp Desk Analysts are on the frontline of customer support. They are focused on helping to resolve technical issues end users encounter, or connecting those users with more intensive IT support, when needed.What You'll Be DoingA Tier 1 Help Desk Analyst typically takes the initial...
-
Service Desk Analyst
4 weeks ago
Bengaluru, Karnataka, India Capgemini Engineering Full timeJob DescriptionService Desk AnalystLocation: PAN IndiaExperience: 24 yearsChoosing Capgemini means choosing a place where youll be empowered to grow your career, supported by a collaborative team, and inspired to deliver exceptional IT support services. Join us in helping organizations streamline their IT operations and enhance user experience through...
-
Service Desk Analyst
4 weeks ago
Bengaluru, Karnataka, India Capgemini Engineering Full timeService Desk Analyst Location: PAN India Experience: 2–4 years Choosing Capgemini means choosing a place where you'll be empowered to grow your career, supported by a collaborative team, and inspired to deliver exceptional IT support services. Join us in helping organizations streamline their IT operations and enhance user experience through efficient...
-
IT Service Desk Analyst
3 weeks ago
Bengaluru, Karnataka, India Market Cloud Ltd Full timeIT Service Desk Analyst – French Speaking Location: Chennai, or Coimbatore India Language: French speaking Office based: Hybrid 3 days a week at office. Experience level: 1 to 6 Yrs Pls Share CV in word format along with Notice Period and Current CTC to : Key Responsibilities: Act as the first point of contact for all IT-related queries and...
-
Service Desk Analyst
5 days ago
Bengaluru, Karnataka, India Wipro Full time ₹ 8,00,000 - ₹ 12,00,000 per yearRole PurposeThe purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectivesDo1. Be responsible for primary user support and customer servicea. Respond to queries from all calls, portal, emails, chats from the clientb. Become...
-
Senior IT Service Desk Analyst
5 days ago
Bengaluru, Karnataka, India ASAPP Full time ₹ 20,00,000 - ₹ 25,00,000 per yearAt ASAPP, our mission is simple: deliver the best AI-powered customer experience—faster than anyone else. To achieve that, we're guided by principles that shape how we think, build, and execute. We value customer obsession, purposeful speed, ownership, and a relentless focus on outcomes. We work in tight, skilled teams, prioritize clarity over complexity,...