Process Trainer-Bpo

2 days ago


Bengaluru, Karnataka, India Teleperformance (TP) Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Role & responsibilities

  • Ensure successful execution of training needs
  • Measure program training effectiveness
  • Responsible for on-going observations of direct reports, providing guidance, mentoring and support
  • on performance improvement of the candidate.
  • Send reports/MIS to the Operations team on the progress/pending status of activities
  • Review content at regular intervals to ensure all updates are incorporated
  • Participate in Internal & External Calibrations
  • Conduct refresher trainings based on TNI
  • Manage Knowledge Check for New Hires' & Production Staff

Preferred candidate profile

  • Any Graduate
  • Minimum 1-3 year Experience as a BPO Process Trainer.
  • Sales Training Experience is a plus.
  • Only Immediate Joiner Considered
  • Perks and benefits
  • PF, ESI, Day Shifts

Contact ,


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