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Process Trainer
2 weeks ago
Position: Process Trainer – BPO | International
Experience: 2 to 7 Years
Openings: 8 Trainer Profiles
Location: Bangalore
Budget: Up to ₹8 LPA
Shifts: Rotational – Morning (6 AM to 3 PM) & Afternoon (3 PM to 12 AM)
Key Requirements:
- Minimum graduate qualification is mandatory
- Proven training experience in BPO/Insurance domain
- Excellent verbal and written communication skills
- Willingness to work in rotational shifts
Responsibilities:
- Plan and execute upcoming training batches effectively
- Deliver high-quality training programs and ensure team performance
- Design, update, and maintain training manuals and materials
- Mentor and groom new trainers and team members
- Coordinate with stakeholders and get necessary approvals for training content
- Maintain and share weekly, monthly, and annual training reports
- Conduct induction, pre-process, and domain-specific training for new joiners
- Administer domain and custom assessments; publish performance reports
- Drive training process improvements and innovation
- Handle client visits and deliver impactful presentations
Job Type: Full-time
Pay: Up to ₹850,000.00 per year
Application Question(s):
- Your current CTC in LPA
- Your expected CTC
- Notice period in no. of days not more that 30 days
- Hiring for Bangalore. Are you comfortable with location?
- Do have experience as process trainer for International process and mention no. of years
Work Location: In person
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