Quality Analyst

11 hours ago


Indore, Madhya Pradesh, India airvincible Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Description

Airvincible is a BPO company that combines technology-based automation, process improvement, and business expertise to deliver exceptional customer service solutions. Our skilled resources, backed by expert supervision, drive client KPIs as if they were our own. We excel in various areas such as outbound and inbound call centers, customer care services, complaints management, lead generation, collection calling, customer retention, tele sales, up selling, cross selling, and help desk support, ensuring your business performance indicators are always in the green.

Role Description

This is a full-time on-site role for a Quality Analyst located in Indore. As a Quality Analyst, you will be responsible for monitoring and evaluating various customer interactions to ensure service quality. Day-to-day tasks include quality assurance, quality control, quality management, and providing feedback to improve the overall customer experience. You will work closely with other team members to ensure compliance with company and client standards.

Qualifications

  • Possess strong quality assurance, quality control, and quality management skills
  • Excellent analytical skills for evaluating performance and identifying areas for improvement
  • Effective communication skills to provide clear and constructive feedback
  • Ability to work collaboratively in a team environment
  • Attention to detail and a commitment to achieving high-quality standards
  • Experience in the BPO industry is an advantage
  • Bachelor's degree in a relevant field or equivalent experience

  • Quality analyst

    6 hours ago


    Indore, Madhya Pradesh, India Golden Opportunities Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Should have experience On Papers Quality AnalystGood to have Proficient in conducting audits, ensuring compliance, and improving accuracy in claims processing.Must have experience in 7 QC tools, Root Cause Analysis (RCA)Good to have Corrective & Preventive Actions (CAPA) and Six Sigma methodologies to drive process improvements, error reduction, and...

  • Quality Analyst

    4 hours ago


    Indore, Madhya Pradesh, India Golden Opportunities Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Responsibilities * Conduct thorough claims adjudication, processing, and review to ensure accuracy and compliance with regulatory requirements.* Manage claims from receipt to resolution, ensuring timely and efficient processing.* Collaborate with internal stakeholders to resolve complex claims issues and improve overall quality of service.* Maintain...

  • Quality Analyst

    2 days ago


    Indore, Madhya Pradesh, India Golden Opportunities Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job DescriptionJob title: Quality Analyst (Support Or Service Desk)Job Location:Chennai & IndoreCandidate Specification & Job DescriptionCandidate should have 4+ years of experience as Quality AnalystMonitor and evaluate support interactions (calls, chats, emails) to ensure adherence to quality standards and SLOs.Identify trends, gaps, and areas of...


  • Indore, Madhya Pradesh, India Adlerqa Technologies Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionWelcome to Alderqa Technologies, your go-to partner for all your QA needs. We are a team of tech enthusiasts dedicated to delivering high-quality software and product consulting, end-to-end project deliveries, and quality assurance projects. We also specialize in web and mobile application development, software development, DevOps,...

  • Operations Analyst

    1 week ago


    Indore, Madhya Pradesh, India NetRTech Solutions LLP Full time ₹ 6,00,000 - ₹ 7,00,000 per year

    Company DescriptionNetRTech Solutions LLP focuses on expertise in placements, technology consulting, project execution, product development, sales, and training. The company is committed to delivering high-quality solutions and services to its clients.Job Location - AhmedabadRole DescriptionThis is a full-time on-site role for an Operations Analyst in...

  • Business Analyst

    2 days ago


    Indore, Madhya Pradesh, India Techfastic Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Purpose:Reporting to the Head of Value Engineering, this pivotal role drives the delivery of Fusion's AI Talos CSI service. The Senior Business Analyst leads benchmarking and analysis of global client service management data to identify and present actionable CSI initiatives and performance scorecards. Beyond core analysis, the Senior Business Analyst...

  • LCMS Analyst

    2 weeks ago


    Indore, Madhya Pradesh, India DSAND ANIMAL NUTRITION PVT LTD Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    Job Description – LCMS AnalystJob Title: LCMS AnalystLocation: Indore, Madhya PradeshReports to: Lab Manager / Head of DepartmentExperience Required: 1–5 years (or as applicable)Job Summary:We are seeking a skilled and detail-oriented Analytical Chemist with expertise in LCMS to join our laboratory team. The ideal candidate will be responsible for...


  • Indore, Madhya Pradesh, India Prob n Analytical Services Full time ₹ 50,000 - ₹ 60,000 per year

    We are seeking a dedicated and detail-oriented Chemical Analyst to support our material testing and analytical laboratory operations. The ideal candidate will be responsible for conducting precise chemical analysis on metals, alloys, and related materials, while ensuring compliance with quality policies, standards, and procedures as per NABL and relevant...


  • Indore, Madhya Pradesh, India DSAND ANIMAL NUTRITION PVT LTD Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    Job Title: Analyst – ICPMS & HPLCLocation: Indore, Madhya PradeshReports To: Lab Manager / HODExperience Required: 1–5 years (or as applicable)Salary Range: ₹30,000 – ₹40,000 per monthJob SummaryWe are looking for a detail-oriented and skilled Analytical Chemist with hands-on expertise in ICP-MS and HPLC. The selected candidate will be responsible...


  • Indore, Madhya Pradesh, India mxpertz Full time ₹ 42,000 - ₹ 84,000 per year

    Responsibilities– Testing applications and websites to ensure proper functionality and responsiveness.– Reporting Bugs and improvement areas by preparing proper reports.– Coordinating with the Developers Team to get all the Bugs fixed.Who Can Apply– Has a knowledge of Manual Testing.– Are available for full time (in-office) internship.– Are...